Question about Toshiba 42HL167 42 in. LCD Television

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BLUE SCREEN WITH VOICE BUT NO VIDEO

BLUE SCREEN WITH VOICE AND CHANNEL SELECTION BUT NO VIDEO. HD COMCAST REPAIR GUY SAYS IT'S NOT ON HIS END

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  • Anonymous May 23, 2009

    I have the same problem. Blue screen (no picture) but we get sound.



    Any suggestions?

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Try to make sure the video cable is in the right input. also if you are not using a hdmi cable to the t.v. and their is a hdmi cable in the hdmi cable input, remove it.

Posted on May 16, 2009

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If we assume that all connections are correct and that the remote control selections are correct.You now need to test the connection on another television to make sure the cable is working fine.If the cable is working correctly,Then you need to consult your owners manual for the Tosbhia website to check the most frequently asked questions and the troubleshooting sections to see if anyone has run into this problem before and has gotten the answer for it. If this does not resolve your problem, then you need to talk to technical service at Toshiba for possible service on you television. Hope this helps you with your problem.

Posted on May 16, 2009

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