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www.sewvac.com Remove the bottom plate and disconnect the belt.If it still makes the noise it is the lower motor that drives the brush that is bad.If it dosent make the noise try cleaning off the hair and debris from the motor pully and replace the belt you will need to take the brush out to do this.While the brush is out check the ends for binding they should turn smoothly with very little resistance also check the area the belt rides on the brush and make sure there is no dirt buildup in the area the cogs of the belt ride in. If it is the lower motor and is less than 5 years old call Dyson and they will generate a work order for a service provider.It may very well be under warranty. !-866-693-9766
The power drive has a geared belt on the end on the armature which operates the power drive. The power drive has been out since 1990, and I have yet to see a bad drive belt in 1000's of repairs. The drive unit itself will fail very infrequently, and need replacement. The belt can be accessed be removing the handle, switch plate, and upper motor shell. The power drive unit must be loosened and dropped down to remove the belt.
If the motor is actually running and not picking anything up, I would believe it to be either a broken drive belt for the beater brush or the beater brush is frozen or both.
Remove the beater brush and clean, paying special attention to the end pieces that hold it into the vacuum. If possible spray a little WD40 on them to be sure they turn freely on the brush.
Also a good idea to replace the belt, but be sure it is installed correctly in order to have the brush move in the proper direction.
The "belt" is normally the drive device that turns the beater brush found on the bottom front of the vacuum. Its purpose is to beat the rug and cause dirt and debris to rise up from the carpeting and be sucked into the vacuum.
If the belt is missing, you may not see it. If the belt is in place, it will loop around the beater brush and back to a drive motor.
Since belts can break on a regular basis any covers over it should be easy to remove via small slide levers or at most by removing a few screws from the bottom of the vacuum. The new belt must be attached properly in order for the brush to move in the correct direction.
If you are going to replace the belt it is probably a good time to clean the beater brush and lubricate the end pieces of the brush with some WD40 as well.
This is quite complicated but I'll try and simplify this for you:
If this is a Panasonic upright then there are two drive belts as you know. Once you take off the sole plate (where the beater bar is) by undoing screws and the beater bar is looking at you, you would have to take off the smaller belt motor pulley first before putting on a new larger drive belt. If the smaller belt is still intact and you only need to replace the larger belt, you'll still have to take off both belts to put on the new drive belt.
Motor pulley belt has to be taken off first then the old drive belt, then grasp the beater and slide on new larger drive belt before having to attach the motor pulley belt and then the larger belt onto the motor pulley. Once all belts have been attached ensure that the beater bar is pushed in correctly before you screw the sole plate back on.