Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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No suction at sweeper on dyson dc14

No suction at sweeper end but can get suction from attachments

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  • dondon85 May 11, 2010

    my dyson works ok on the floor setting but on the crpet setting the brushes don't turn and there is a horrible clicking sound which is quite loud. have taken the soleplate off and pulled hair out of the brushes since then it hasn't worked on the carpet setting.

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It may be something else. I have just had the same problem and I turned my Dyson over and removed the head bar by turning the 3 plastic screws. I found that a small plastic pipe, on the left handside, that attaches the head to the main machine had come off. I eased this back into its housing and problem is now fixed. Not bad for a total technophobe!

Posted on May 29, 2009

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That suggests that there is a blockage in the vacuum head. i would advise you do what you can to clean the head as best as possible and any tubing that is integral to the sweeper head.

Posted on May 16, 2009

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1 Answer

No suction on my dyson dc27


Most common cause of loss of suction are objects being lodged. You can isolate the area pretty simply. Put your hand to the tube on the detatchable handle. If there is suction there the obstruction is at the base. To clear this turn the vacuum over and lay it down. There is a suction hose that attaches just behind rotating sweeper. Disconect it, and check for debris. Also look in the sweeper compartment for hair, and other clogs. Re-Attach, to see if this remedied the problem.

If the loss of suction is somewhere in the detachable handle. What i have done is disconnect it from the unit... Take a wire hanger or similar and carefully run it through the hose. Be careful not to puncture the hose.

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The hose at the bottman keeps coming out so im left with no suction


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the internal hose isn't staying in place, please follow the steps shown in the video below to make sure it's correctly attached at both ends.

If this doesn't resolve the issue, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 26, 2012 | Dyson DC14 All floors Bagless Upright...

1 Answer

Belt keeps breaking, no suction at bottom end but suction at top with hose. DC14 animal bagless upright


Dear Wendy,

I'm sorry to hear you're having difficulties with your DC14. We've located your details, and one of my colleagues will be in touch with you as soon as possible to provide assistance.

Kind regards,

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Aug 29, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

On the DC14 the brush bar is not spinning. The belt is still attached and there is suction. Any ideas ?


Even though the belt is intact it can still be stretched and worn and that would cause the brush to not turn. Here is the belt you need:

Dyson DC14 Belt

Feb 09, 2010 | Dyson DC14 All floors Bagless Upright...

1 Answer

I have a Dyson Animal vaccuum sweeper that's about 2 1/2 years old. It has quit sucking. Kathy


do you have suction at the attachments? make sure the canister and dirt separater is cleaned and also check both of the filters. replace if necessary. Could also be that your belts are stretched and slipping on the brushroll thus not getting any aggitation, the appearance of no suction

Jan 01, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

It wont vaccum


If the brush isn't turning you need to replace the belts. You can get replacement belts here:

Dyson DC14 Belts

Nov 21, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

There is no suction to the floor sweeper. The


Sounds like you have two separate problems here.  If the brush bar does not rotate, probably the belt is broken. This is easily replaced, but you need to be precise about which model you've got so you get the right belt.
Loss of suction is due either to a blockage or, quite often, to a split in the short length of clear plastic hose that leads back from the brush bar enclosure.  Repair is possible but replacement is better.
If you need more help, post here again.

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3 Answers

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My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Apr 11, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Dyson DC14 hose attachment


hose should work as is. you just remove the handle from the main unit and **** away. Manuals are available at dyson.com.

Jul 20, 2008 | Dyson DC14 All floors Bagless Upright...

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