SanDisk Sansa e250 MP3 Player Logo
Posted on May 16, 2009

I need help

My sansa e250 does refresh database every time i turn it on and after i hook it up to my pc the pc does not find it

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  • Contributor 34 Answers
  • Posted on Jul 22, 2009
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Joined: Jul 22, 2009
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The device is supposed to refresh each time in case you put in a new memory card or added additional files. That's not the problem - this is: There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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