Question about Dyson DC14 Full Access Bagless Upright Cyclonic Vacuum

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Dyson DC14 allergy

Hi i have a problem with the roller brush not turning, the belt is intact but does not seem to be connected to anything, i'm not sure how to get the Dyson apart to investigate further.

 

Many Thanks for your help

 

Spike

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  • Sethra Jan 30, 2008

    I have the same problem with my Dyson DC14 .... belt's fine..suction works, just the brush doesn't rotate... I've cleaned the brush and put everything back together..... the website is broken on this post..could we get a repost?



    best regards,

    E~


  • ybchat Jun 10, 2008

    roller brush does not rotate - belt in tact - suction good - have taken apart and reasembled, but still does not work

  • Anonymous Mar 30, 2014

    Need to check belt that turns the roller brush

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  • 372 Answers

Hi.

 

Its a lot to talk you through so try this site.

 

http://dysonmanuals.inc.io/

Posted on Oct 19, 2007

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2 Answers

Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.


LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

May 23, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

2 Answers

All belts are good but brush will not turn


Hi Nabil, it's Jack at Dyson.

If you have a DC14 and the brush bar isn't rotating, it's worth checking to make sure the brush control on the cleaner head is set to 'Carpets', and not 'Hard floors'.

http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on

Tip: The brush bar will never rotate when the machine is standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

If you're confident the brush control is set correctly, but the brush bar still won't rotate when the vacuum is reclined, please get in touch directly so we can help further. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 19, 2013 | Dyson DC14 All floors Bagless Upright...

2 Answers

Dyson dc14 brush bar is not turning at all. Everything else seems to be fine. I just replaced the brush bar but still no movement. What else could it be?


Hi there,

I'm sorry to hear you're having difficulty with your DC14 Animal. If the brushbar doesn't rotate, please check you have the brush control set to 'Carpets', not 'Hard floors'. The brushbar will not rotate when the machine is standing upright, so please recline it into the vacuuming position before testing it.
If this doesn't resolve the issue, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 24, 2012 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush not turning


The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Feb 14, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

On the DC14 the brush bar is not spinning. The belt is still attached and there is suction. Any ideas ?


Even though the belt is intact it can still be stretched and worn and that would cause the brush to not turn. Here is the belt you need:

Dyson DC14 Belt

Feb 09, 2010 | Dyson DC14 All floors Bagless Upright...

1 Answer

Belt not moving how do you check it


The belt should be replaced yearly so if you haven't changed it recently, I would. You might find that the belt is still intact, but that doesn't necessarily mean that the belt is okay. Even though the belt is intact it can still be stretched and if it is it will slip and not turn the brush properly. To access the belt turn the machine over and remove the (3) screws over the roller brush cover. There is also a clutch belt that should be replaced periodically, you should check that too. Here is the belts you need:

Dyson DC14 Belts

Dec 18, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Sweeper Brush doesn't turn.


Could be that too much hair, string, or long fibers have been collecting around the roller. Remove it and clean it off. Also check the duct behind roller that goes up into the connection hose. Ther most likely is some sort of blockage.

Nov 20, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Mar 31, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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