Question about Apple iPod nano

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Failed to eject before rebooting computer, now USB port says it doesnt recognize the ipod and my ipod is frozen on "Connected-eject before disconnecting"

I had the ipod attached, recharging the battery. I was also loading some minor programming update on the computer and rebooted the system before disconnecting the ipod. Now the computer does not recognize the ipod attached to the USB port. The ipod is frozen on "CONNECTED - Eject before disconnected." I failed to eject before rebooting

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  • zsportsguy May 16, 2009

    Although not a tough fix for you tech-smart folks, I was really having a time figuring it out. The fix is done....it was easy... and I REALLY appreciate the help

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Actually this issue shouldn't really be that difficult to resolve. :) A simple reset should take care of it being frozen on the connected screen. Below I have posted a step by step on resetting an iPod.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

As soon as you see the apple icon appear disconnect the iPod from your computer. After the iPod completely loads. reconnect it to make sure it is connecting and loading correctly. If this does not resolve your issue for any reason please do let me know. I have a few other options we could attempt. :) and the feed back is always good. It lets me know if I am actually helping people with they're issue's or not.

Posted on May 16, 2009

  • Mel Neilsen
    Mel Neilsen May 16, 2009

    Very glad to hear that I was able to assist :) cheers!

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Hi,
Welcome to Fixya. The "the USB device attached has malfunctioned" is a common issue of a usb device that is connected to the computer. If you can still use the ipod properly it seems that there is something that has been detect by windows that is malfunctioning on the iPod when you connect it. There are only 3 possible reasons. First is the cable that you are using and the other one is the port on the ipod where you connect the usb cable and the 3rd is the motherboard needs to be rebooted. You can try to change the usb cable or try to use the steps below and see if you will encounter the same error.
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