Magic jack download - magicjack.com

• Is everything turned on?
• Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
• If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
• Do all your connecting cables appear to be firmly attached?
• Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
• If you are using the Magic Jack Plus, does the system report Error 3002?

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Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

If your tv has internet access and you can run their software on it then it will, otherwise no.

Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.

I think magic jack relates to your sound driver/device. I would try removing and re-installing your sound driver. If you let me know your model of computer or sound card I may even be able to provide a download link for the drivers.

First is your internet connection working Ok? If so then unplug and remove any software from your machine. Next plug it back in. It should act as a new install. Lucky you upgrade then should come up. If not go to http://mjcheck.low.li/ and download the firmware. It will have to restart but should work after that. If not repost. good luck.

Happy MJ user

Magic Jack just plugs into any USB. Should work fine. Free calls to anywhere in USA, from any where in the world.

Magic jack doesn't need an install disk. When you insert it into a USP port it should download and install what it needs. :-)

i have magic jack too. something like that happened to me and i went to the http://www.magicjack.com/6/index.asp website, and you might have to sign into your magic jack account with the phone number or email and your password and i think you can download the software from there. or you can chat live with someone on the site too. hope this helps :)

If you've already gone to magic jack's website and downloaded their updated software then you're looking at a jack reformat. I've had this problem several times with my magic jack and you'll find many different solutions that just don't seem to work and are all very involved. Warning: doing this will lose all your contacts which from my experience is the only way to go to get this problem fixed...and only temporarily mind you until the problem happens again. Keep your contacts elsewhere in the meantime. Go ahead and go to your "My Computer" from your start menu and then take a look at the drive letters that come up while you have the magic jack plugged in...if you try to open them you will notice that one of them will say that the drive needs to be formatted (magic jack creates 2 drive letters for the device) If you see that, go ahead an select yes to format it and doing a quick format with all the default selected options will do the trick. Once it's done formatting, Launch the phone application and you would get to the screen where it asks for your email and password and then you will be logged in. keep this solution in mind whenever it happens again~ Good luck.
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