Question about Creative Labs Creative Technology Zen MP3 Player

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Zen mosaic works fine but screen does not

Cannot see the screen so it is difficult to navigate.

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  • mrjblackmon May 22, 2009

    same problem screen is busted can't switch to radio now.

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  • 10 Answers

Go in to Settings, Display Settings and turn up the brightness. Also consider using a lighter theme (also in Display Settings), or uploading a bright picture of your own and then setting that as wallpaper.

Posted on Feb 08, 2010

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1 Answer

Zen player mosaic crashes re-building library (uses flash memory)


I've been having the exact same problem. No matter how often I reset it it still becomes stuck on the rebuilding screen. I was thinking I may just copy all of my music onto my computer and then do a complete reset on my Zen and copy it back but I don't want to go to all that trouble if there is an easier way to fix it.

Jan 25, 2010 | Creative Labs Creative Technology Zen MP3...

2 Answers

Zen Mosaic Screen broken


To fix the screen on an MP3 player like this would easily cost more than it is worth. Hate to tell you, but you're better off finding a new one.

Jun 23, 2009 | Audio Players & Recorders

1 Answer

The screen on my zen mosaic MP3 by Creative is


Possible that the processor has failed or is hung up. If there is a reset on this please try and reset so that the display is seen . if not there is failure on the motherboard

Apr 26, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative zen mosaic is not being detected by either my laptop or PC.....a few weeks ago it was perfectly fine! Please help


This happened to me too! I found a very helpful thread online http://www.anythingbutipod.com/forum/showthread.php?t=38949 If the advice I'm about to give doesn't work, visit that link. I am running Windows Vista. I went to Control Panel>System and Maintainence>Device Manager>View hardware and devices>Portable Devices. When I did this I saw Creative Zen Mosaic listen with an !. I right clicked, uninstalled, and unplugged my Mosaic. I then plugged it back in and my computer automatically started in re-install. You may have to do it manually by clicking on a baloon that pops up when new device is inserted or something of that nature but this is what worked for me.

Mar 11, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

Zen mosaic frozen on charging screen


Try hitting the reset button. Its the small one on the left side. You might have to push it with a pen or something,

Jan 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Instruction for zen mosaic by creative


ok so if it isn't working right, then hit the reset button,
and to get the stuff onit just plug it into thecomputer, then open up the my computer screen, and access the mp3 go into music.
that is where you copy and paste music.

the stuff that comes with it, are just expamples and you can follow the the same instructions ubove to delete them...
and you do know you need headphones to be plugged in to listen, speaker or not...right??

Jan 03, 2009 | Audio Players & Recorders

7 Answers

Instruction for zen mosaic by creative


I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
-Reconnect your Mosaic
-Right click "My Computer"
-Chose "Properties"
-Click the "Hardware" tab
-Click "Device Manager"
-A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it
-Chose "Update Drivers"
-Follow prompts agreeing to search and auto install
-Once install is done, in a moment the screen on your Mosaic will say "Docked"
-Congratulations!
If you have downloaded the updated firmware this is the time to install:
-Ensure your Mosaic is in "Docked" mode
-Execute the firmware update
-Click "Upgrade"
-Wait (it takes a moment or two)
-Updater will say it is complete
-Mosaic will reboot
-Click "Close"
-Congratulations!

Hope that helps.

Dec 11, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen sleek Mp3 (20 gb) SCREEN PROBLEM!! HELP


There is no repair service for a cracked screen - the whole player has to be replaced -sorry

Jul 04, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

My screens backlight wont stop flickering


Not really, the screen flickering is due to a faulty circuit inside of the Mp3 player. If you have another one, you might be able to swap out the screen circuits, adn fix it, but this is very difficult.

Mar 07, 2008 | Creative Labs ZEN Vision:M Digital Media...

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