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-DVD Drive won't read or burn blank -DVD media

I have a Gateway M675 Notebook: My problem is with the HL DT ST DVD-RW GWA4040N Optical drive. This drive does everything its supposed to do except read blank -DVD media. I've already tried about 5 differing types of name brands 4 of which previously worked with no problems. Before I find myself needing to flash the drive or the BIOS unnecessarily with new firmware, which to me looks very risky anyway, I'd like to weigh any other options. A system restore is out of the question since this problem is approx. a year and a half old. I thought of replacing the drive but the forums I've been reading haven't offered any conclusive answers. I've already uninstalled and reinstalled the drive and the IDE channel/controllers to no avail. Apparently there isn't any support available for this from LG/HLDS or the manufacturer since the whole Gateway/MPC debacle. ------------------------------------------------- Processor Intel Pentium 4, 3000 MHz 800MHz external bus BIOS Gateway 39.02.01 02/20/2004 Memory 1024MB physical Drives C:\ (NTFS) 76316MB total, 5429MB free D:\ CD-ROM/CD-RW or DVD Drive E:\ (NTFS) 76316MB total, 5408MB free F:\ CD-ROM/CD-RW or DVD Drive Operating System Windows XP SP3

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  • musicmee1 May 16, 2009

    Thanks for responding. The drive has always been able to recognize, read and burn a multitude of minus media up until last year when I just gave up looking for solutions. (CD's and DVD's). Now it does everything but read blank minus DVD's. If it doesn't read it, of course it won't burn it. When I go to the drives' properties, while the blank disc is in, it reads as full. This from three new spindles of Sony, TDK, and Imation.

    As far as the BIOS goes I've emailed Gateway as to the correct one and I'm waiting for a response. It looks like there are two available but I'm not sure what the PIR/PRR desigations mean. I can't find those designations anywhere on my notebook hence the aprrehension. I've read what the wrong BIOS can do and I can't afford it!

    Now the problem with repacing the drive is that what I've seen so far online is that it isn't necessarily the drive but the firmware. Many have complained about this series of drives from LG/HLDS with no apparent fixes, but seemingly these are problematic drives and I don't want to buy another just to repeat more of the same. (Sorry for the long email. Just trying to give as much info as poss.)

  • pumpguy05 May 22, 2009

    I have the same problem

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    You can try a new drive as an option and upgrading the BIOS is never a problem as long as you get the right version for your laptop and I would help you with that. Have you ever been able to get that laptop to read blank dvd media??



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  • Computers & ... Master
  • 16,648 Answers

Just replace the drive, that unit is old and it has a bad reputation.

Posted on Mar 03, 2017


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go to,show,317,,thinkpad%20600e%202645,search.html


Posted on Mar 28, 2008

  • 1 Answer

SOURCE: Sony DVD RW AW-Q170A Burning Problem

1. pl confirm ur drive as as sony as AW-Q170A
2. Download both file and
3. If ur not sure about drive being master or slave turn all the IDE to PIO mode. Pl remember flashing will not be possible if in other mode.
4. Unzip the zip file
5. Run necflash dump the firmweare file at safe location and flash the bin file with 113Bt_prc.bin.
6. Reboot in safe mode. Restore IDE to original mode.
7. Reboot and start normally. Bingo prob is solved

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Posted on Nov 26, 2008

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SOURCE: DVD Rom Drive Won't Play Some CDs...

Couple of possiblilities. Hardware or software.

You can go here to get the latest drivers for your system , just put in the serial.

Or here

If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol.
Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.

If you still have issues , you may need to replace the drive. Cheapest one I could find was $179

Might be cheaper to go with an external one if you can get one cheap.

Good luck!

Posted on Mar 04, 2009

  • 9 Answers

SOURCE: Combo Drive LG : CD is not designed to run on Operating System

The 'autorun' sequence to run the disc might have been made for older operating systems. But that should not stop you from installing the driver for the 330 IDSL modem.

1. Go to start-> My computer. Locate your G: drive with the disc inside and right click on it. Choose explore and see if this allows you to view the contents of the disc. If there is a generic application labeled setup.exe execute it. If the application loads the driver for you then your in luck. If not then onto #2.

2. Your modem has been out for a while and has new drivers for it. You can always type in a search "SpeedTouch 330 IDSL modem" and download a more recent driver off the internet.
Example of what I found:

Posted on Mar 05, 2009

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