Question about HP Pavilion DV6500T PC Notebook

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HP 6500 laptop media bar not lighted and unresponsive. No sound

There is a strip of controls above the keyboard that is normally lit up in blue. I can control volume and manual playback for a dvd. It is now not lit up and the controls don't work. Moreover, there is no sound, even though the speaker icon shows sound (i.e. it's not on mute) and the device manager shows everything is working. When the headphones are plugged in, I CAN hear sound. So, no sound without the headphones plugged in.

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  • alexjoss May 16, 2009

    Yes assuming you mean thru windows sound control. Also i already installed the software you recommended. Could some hardware have been unplugged?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    I believe there is a strip cable underneath the media bar that connects to the motherboard. The media bar should come off all in one piece, you may have to pry it off. When you do, try reseating the cable and then turn the laptop back on.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Also try this file at the above link. It is the software for your quick launch buttons, this may activate the media bar.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Can you control sound thru the normal ways thru windows?


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