Question about Creative Labs Zen Nano Plus MP3 Player

4 Answers

Nano plus won't stay running

The creative screen comes up, then the unit shuts down.  i did the recovery mode, and it didn't do much, not sure if i updated the firmware, or if that's even the issue here.  went through an 8 pack of batteries, all of which worked in other devices afterward, so that wasn't the problem.  any suggestions?

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  • nobin Feb 14, 2008

    fvgb

  • Anonymous Feb 15, 2008

    the creative screen comes up, then the unit shuts down. i did the recovery mode, and it didn't do much, not sure if i updated the firmware, or if that's even the issue here. any suggestions?

  • Anonymous Mar 31, 2008

    unit wont stay on when I press the power button. The batteries are fully charged.

  • Anonymous Apr 07, 2008

    The Creative screen shows up and then it shuts down. I am certain there is no problem with batteries.

  • Anonymous Aug 15, 2008

    The creative screen comes up but then it shuts down. Cannot get it to run. Not the batteries they are fresh!

  • loading17 Oct 08, 2008

    Show only the creative logo then switch off.. and computer went slow when it is plug to my PC... and Can`t format it.

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When switching on the machine it indicate a red light with the word ‘system error E007’

Posted on Aug 09, 2008

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I own two Nano Pluses that had this problem. After trying everything I am pretty sure have the solution!
It turns out that there are some very high value resistors associated with the battery measurement circuit. It doesn't take too much contamination to alter the resistor values and end sending the incorrect value to the A-to-D that measures the battery. Even though the screen indicator shows that all is well.
The fix is to take apart the Nano which is pretty easy because they almost fall apart after a year or so. The covers pull apart and just slide out the gold battery connectors. There are two boards-- the display board is actually plugged into the main board---pull them apart. With 99% alcohol (not rubbing alcohol) gently douse the boards and carefully clean them with a medium firm acid brush. Before the alcohol evaporates, use dust off to blown away the excess alcohol. That's it. I do this every few months, since I am pretty rough on them. Good luck.


Posted on Jun 13, 2008

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  • Master
  • 4,402 Answers

There is a setting, I think, under Photo/video settings. VideoOut - set that to OFF or change it. The screen will stay on.

Posted on Jan 22, 2008

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My mp3 says file system error help me

Posted on Feb 28, 2008

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Posted on Jan 02, 2017

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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

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