Question about Brother IntelliFAX 2800 Laser Fax

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Black streaks on the fax



We used to love our Brother Intellifax 2800 until the last couple of weeks.  We had been slowly getting black streaks going down the fax and now the streaks practically cover the entire page and it makes reading the fax very difficult.  I have replaced the toner thinking maybe we just got a bad one.  Didn't help.  We have had it for about 5 years.  Does it sound as if we should replace the drum?


Thank you very much for your time!




Michelle Powell


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Re: Black streaks on the fax

Yes it does, the rubber blade that cleans the drum is not doing its thing properly, hence leaving your mark, pull the drum unit out and expose drum by pulling back the cover underneath it, you should see your mark on the drum, don't touch drum with fingers or brush/clean it, it is photosensitive too so keep away from light for any period of time.

Posted on Oct 17, 2007

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Fax copy is streaky, almost banded looking. Copies the same too, streaky looking. Toner seems to be full, drum was replaced about 10 months ago with an after market one.

If they are black streaks and they are always in the exact same place, open the cover and clean the skinny little scanning glass. It might be ink or lint. If it's white streaks then it's in the same place but it's dried correction tape or fluid, etc.

Apr 27, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Black streaking down one side

You need to open the front cover of the machine and remove the cartridge (drum and toner) On the top right there is a tab that you need to slide from left to right about 20 times, then bring back to home position

Apr 10, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Streaks of black ink down the pages of faxes


It might be as simple as changing the ink. If still a problem, the FAX may need cleaning.

Hope this helps.

Apr 02, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black streaks on my Brother Intellifax 2800 when receiving

You most likely have a bad toner cartridge, The light sensitive drum will probably have a score mark in it causing the issue. Do a "copy" before replacing it, and then afterwards to prove it it has been fixed.

Sep 18, 2009 | Brother Fax Machines

1 Answer

Black Smudge of ink along top edge paper Brother Intelifax 2800

try cleaning the grid on the drum unit otherwise there could be some thing on the fuser preasure roller.

Jan 16, 2009 | Brother IntelliFAX 2800 Laser Fax

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Printing quality problem


Jan 14, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I have a Brother intellifax 2800. It's leaving streaks on all my fax output. How do it fix this problem.

On the Intellifax, there is a glass bar that runs across and allows the fax machine to read the image. Take out the entire drum unit and you should see that bar in the middle of the machine, careful it can be hot. Take an alcohol swab, or a q-tip dipped in alcohol and rub it from left to right on the glass bar. You may also see some spilled toner that is causing the streaks. Remove any toner with the alcohol swabs, do not use water or try to vacuum (huge mess if you do). You do not have to get all the toner, just make sure the glass bar is clean. That should do it.

Dec 02, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Black Streak

I would first try a diffent cartridge. If that doesn't work then you might have a bad transfer roller, the printer may need service.

Jan 10, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Blank Streaks

streaks are caused either by the toner, drum, lamp or fuser.

If you make a copy and it does not show a streak then it was done by the person sending the fax. BUT, check this,

open door and take out toner cartridge. look for a thin glass that is on the bottom of the machine and wipe it. Toner spills will cause a black streak.

Nov 15, 2007 | Brother IntelliFAX 2800 Laser Fax

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