10/16/2007 02:23:52PM Message Sent CSR "Do you have the software disc that came with the drive?" 10/16/2007 02:24:39PM Message Sent CUS "not here. I am at a friend's house. It may not be at home, either." 10/16/2007 02:24:59PM Message Sent CSR "We do not have the drivers to send you or that you can download." 10/16/2007 02:25:03PM Message Sent CSR "The drivers are on the software disc." 10/16/2007 02:25:12PM Message Sent CSR "We do however have the software discs." 10/16/2007 02:25:18PM Message Sent CSR "A replacement software cd will be $19.95. We accept Visa and Mastercard. To order, please call 800-588-3847."
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Sony does not support this burner for any operating system for Win2k and XP. The VRD-VC30 is supported in Win7 but no earlier models (from the Microsoft Compatibility Center). The Vista Compatibility Center lists the VRD-VC20 as unknown for Vista support.
There are work-arounds. Install XP as a virtual computer or in a dual boot configuration on your system and install the hardware on the "XP box". If you have Win7 Pro or Ultimate, you can download and install the XP mode for a free virtual computer. (This requires you to download two programs from Microsoft and install them (Virtual PC and the XP mode itself). Otherwise, you will need a valid XP license to install in the virtual computer software. The dual boot may work better for you since virtual computers can't share files from the main computer directly. They need to be transfered to external media or a different partition or disc that unmounted from the real computer and mounted on the virtual computer.
There are dozens of free perfect functioning burning software. the one that i use is Totally Free Burner 3: as the name says it's free, extremely small ( just 1 MB compared to 100MB for Nero), fast and very easy to use. get it from here http://www.softpedia.com/get/CD-DVD-Tools/Audio-CD-DVD-Burning/Totally-Free-Burner.shtml
You just answered your question......."all drivers I assume present and ok" update your drivers..how old are the drivers for WIN98? how old are the drivers for XP. These are relevant to having the correct drivers for the correct operating system. The benefit for you is that you are running to operating systems seperately on two drives or am I mistaken. They need an update on the drivers for each OS and not a firmware update one is hardware the other is software? Your problem is the software.