Question about Compaq Presario 5000 PC Desktop

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The cd drive will not erase, format or burn cd-rws

Cd-rw drive doesn't recognize that there is a cd-rw in it. i cannot erase or format or burn.

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  • quilter52 May 16, 2009

    It's our old desktop, Compaq Presario 5410US, with XP version 2002 SP3. It must be at least 8 years old. It hasn't been used at all since last Aug, and occasionally before that since getting my first laptop 5 years ago. Once before I wasn't able to burn cds, and after months of searching, I found that it was a setting, I think. But I don't remember what I did to get it to work again. As for cleaning, I don't remember, maybe never. I don't know about the BIOS. If I put a cd in, it will read what is on the cd. I downloaded a couple of programs to the laptop I'm on now, put them on a cd, and then put the programs on the Presario.

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How old is the writer? and how many times have you the CD cleaner in that drive to clean the optical head of the laser? If not then do so .
However does the BIOS recognize this device? Post the results as a post & I'll follow-up......sodeep

Posted on May 16, 2009

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