Question about Sony Playstation 3 (PS3) Console

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PS3 wont read any discs

Hi my HK 80 GB ps3 wont accept any disc, when a game or dvd is put in the machine the logo in the top right appears and you can hear the disc spinning but it never gets any further than this and will infact do this continuously (ive left it for over an hour with no change)

What I would really like to know is if any one actually knows what the problem is and if it is fixable without buying extra parts?

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  • chr1s Oct 16, 2007

    Hi Cerfer39


    I'm actually in the UK and I think maybe that sony in the usa is much better for customer service than in the uk because I phoned up playstation support here and they told me they would do nothing for me and that I couldnt even pay them to fix my ps3. I think i currently have the following options 1) get someone I know who is going to HK to get my ps3 repaired under warranty 2) get an indipendent company to repair my ps3 or 3) ask my friend who fixes Hifi for a living to attempt to fix my ps3, but I would need to point him in the right direction 1st. Ovbiously 2) and 3) invalidates my warranty in HK but I still dont know what to do. Ideally I would want sony in the UK to do something for me, also sony asia said they do not accept faulty ps3's sent via courier. any advice is much appreciated and also thanks for the info you have given above it may come in very handy.



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Hi, Chr1s


The Laser tries hard to focus and read discs until it locks onto the data..  If it is having trouble reading a disc due to a dirty lens or hair trapped in the disc drive spindle, it will keep looking until you turn it off.  The problem with this is that the lens holding assembly is made of Linear low Density polymer Plastic.  The heat from the laser focusing over an hour like you said, has probably melted your Blue ray laser. Chances are it can be fixed, but Chances are not without buying a new laser. Hopefully you will contact Sony Support at 1800 345 7669 and attempt to get them to repair it for you. Try hard, they may come through for you. They have in the past.  SOny has a great Service department, and blows Microsoft out of the water. i  got my PSP back in 10 days.  Cost me only $5.25 to mail it to them. My PSP is fully functioanl again.


Pleas Click on Solved here, you only have one vote shot.  I have put a lot of effort into telling you what is happening for Free tip.

Posted on Oct 16, 2007

  • Greg Stokes
    Greg Stokes Oct 18, 2007

    Hi Chr1s,


    I guess Sony is not as good  in the UK as it is  in Texas, USA. Alright Chr1s, Go to to see the tutorial on Disassembling the PS3.  Fix this thing yourself. Go into the the Blue ray disc drive and clean the lens of the laser and try to see if you have fixed it.

  • fernando diaz Oct 23, 2011

    Trying to fix my ps3 I bought it with the ylod I resoddered it and fixed the problem but I have spare drives to test on it and the drives are good but don't work on this system what else can it be the only thing I can think of is the motherboard, I tried restoring default settings, updating filmware so what can I do to fix it
    As Texas fernando


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PS3 is The amazing device by sony but it has some common problems like Disc read error, unreadable disc etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Posted on Mar 14, 2009


He há dik má nincs egy noormalis szoftveretek amit használni is lehetne.????????????hogy a hangya lakja be a szemedet

Posted on Mar 08, 2008

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Happened to me and downloaded software upgrade and fixed the problem

Posted on Jan 13, 2008

Thats rubbish, i live in uk and have the same problem, it crushed and never loaded a game again, i phoned sony, the console is over a yr old and they replaced it within 2 days

Posted on Jan 11, 2008

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