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HP Business Inkjet 2200/ Printing Problems

Printer is not printing blacks at all. All blacks on the printout are not black at all. They are very light or faint blue or purple. I have taken all the printheads out and cleaned them. I have run the printhead maintenence on them with the printer itself cleaning them and no such luck. The black cartridge appears to have plenty of ink in it and the auto diagnose of the printer itself does not indicate that any cartridges are empty. I've ordered a new black printhead by mail order but I have not received it yet. When I run the maintenence menu the diagnoses is that the Black Printhead is @ 80%, Cyan 100%, Magenta 90%, Yellow 100%. How do I fix this? Please advise. PRW

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  • Anonymous Dec 03, 2007

    The copier is telling me that there is a bad printhead and that i should replace the black pentagon. I am unable to repair the problem myself due to the fact that i can not find the manual.

  • Anonymous Feb 20, 2008

    I have the same problem and have replaced the printheads and it still displays the error message

  • Anonymous Mar 21, 2008

    bad black printerhead pentagon

  • Anonymous Jan 19, 2009

    My computer printer does not print black only a very light purple



  • Anonymous May 13, 2009

    It prints black fine but grey prints purple...

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I had this same problem. HP worked with me to solve this problem for over a week. I jumped through a hundred hoops....all to no avail.
The bottom line ended up being....Buy a knew printer because it would cost more to ship and repair the printer than it is worth. A fifty dollar turn-in fee was made for up-grading. I did this because there is no solution when the printer refuses to align itself so it can print
from the black cartridge.....sorry johnfleff

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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