If the cloudyness on the glasses can't be washed off by hand and seems permanent, the glasses are eched. Usually caused by hard water or minerals in the water. The only thing that helps is using a good rinse agent.
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If you have hard water, glasses can look spotted and cloudy even after cleaning. Sometimes changing the dishwasher detergent can help. The easiest solution to clearing up glasses that start to look cloudy is to add some vinegar to the bottom of the dishwasher before you start a cycle. Simply add 1/4 of white vinegar and it will clear up your glasses very well. You should see marked improvement after the first time you do this. If they are not crystal clear then simply repeat the process until all of the cloudiness is gone. In fact I recommend to using a little vinegar in each cycle to maintain the clarity of the glass. Note: you can pre-test this by rubbing some vinegar on an individual glass with a cloth. If you cannot remove the cloudiness by soaking it and rubbing vinegar on it then it is possible that the glass is etched due to harsh or cheap dishwasher detergent and vinegar will not solve the problem.
You can experiment with different tablets/powders and check that the salt and rinse aid dispensers are correctly adjusted, but all dishwashers eventually cause glass to go cloudy and although it's a gradual process there's a point at which it suddenly seems to become noticeable. Any lead crystal glass will cloud very quickly indeed so must be handwashed if you want to avoid this. The cloudiness in glass is irreversible as it's caused by millions of microscopic cracks in the glass surface. Some crockery items are glazed with a process which can also turn cloudy over time in a dishwasher, white plates won't really show it but coloured ones do (especially blue and red). There are some tablets/powders which claim to have a glass protection additive, but this just slows down the process. The best way to slow the process is to wash at the lowest temperature you can.
Plastic ware and even glass will get "etched" and look cloudy from use and from dishwashers.. The "clouding" effect could allso be causeed if the water is soft (mean not hard water) and if there is to much soap - it wont runs off properly..
Probably a blocked spray arm. Remove the top spray arm and check and clean all the holes as this is where the water sprays out from to clean the dishes and glasses. When they are blocked you get poor wash results. Yes there will also be a filter in the base of the unit to clean. This needs to be done regularly to avoid food getting into the working parts of the unit.
The problem is hard water. www.dishwasherfilter.com has a product to solve this problem once and for all. It filters the water going into your dishwasher and removes the hard minerals that leave those spots. It is very affordable and even has a money back guarantee. You will love the way your dishes look with this product.