Microsoft LifeCam VX-3000 Personal Web Camera
Problem for Microsoft LifeCam VX-3000 Personal Web Camera

Live Cam 3000VX sound problems




By bonzetto on Oct 16, 2007

" "
Three of us are united in this problem.In a two way video conversation we get good video both ways, but sound only one way.  It appears to be random who gets the sound.  We have tried installing - uninstalling.  We have checked the sound and video functions on both ends.  We have put the Cameras on different computers.  two are running XP home, one is running Vista - both have the same problem.  Occasionally, we will get the sound and video both ways - that also appears to be random, as nothing different was done.  Is this a port problem? It's exasperating to say the least.  It also happens when two cameras are VX 3000 and when one camera is Logitech, and when two cameras are Logitech

Same Problem

Jan 11, 2008

-   Yes, worked fine for first couple times but now only video works. Voice is very faint and warbly - not clear. Have been totally unable to solve. Help!-   Guest

Dec 23, 2007

-   Hi, i am getting the same problem with the Live Cam 3000VX. I can recieve sound but the person i am talking to cant hear me. I brought it back and they said it is working properly in the shop but doesnt seem to work for me at home. Any ideas what is happening?

Cheers.-   Guest

Solution #1

posted on Jan 15, 2009
Not Rated)

yooperbud

Rank: Wiz  Microsoft Computer Accessories  Expert
Rating: 82%, 2048 votes
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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