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PC Freezes Dear Tech Support, Once in a while my PC Monitor and Mouse operation freezes. I have Professional AVG 7.5 for the past three years. No virus shows up. Could it be a hardware problem? I have unplugged and re-plugged all peripherals and cleaned out the CPU and motherboard with a vacuum. What?s next? Much appreciation Mano.

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Re: PC Freezes

I know this is an old post, but maybe it will help someone in the future. I own the same computer and had this exact problem with Kaspersky Internet Security. Turns out KIS 7 was detecting PS2.SYS as a keylogger. When I blocked the file from loading (per the software’s recommendation), I lost connectivity in both my mouse & keyboard. Eventually, I had to allow the file as an exclusion in order for things to work. Kaspersky says this is a known issue.

Posted on May 28, 2008

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Re: PC Freezes

When the computer freezes is it just the mouse that freezes?  Can you navigate using the keyboard?  I would recommend running memtest 86, and prime 95, just to check your memory and processor respectively.  How frequent is the freezing?  Have you tried stopping a few of your larger processes?  Have you installed anything new recently?  Also I would try reseating your memory, and maybe having your power supply checked.  Doing these things will help limit it down some.

Posted on Oct 16, 2007

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Hp freezes after it sits for long time

which operating system ?

Normally your computer will turn on a screen saver or enter sleep mode after a certain period of idle time, to protect your monitor from suffering a "burn in" of an image that appears on the screen for extended periods of time. This also helps to save electricity during periods of inactivity. Vista owners report via Internet tech help forums a seemingly rampant "bug" that causes the machine to freeze after being left idle for long periods. No single factor seems to cause this, and instead requires troubleshooting and trial and error to find a fix that works.

Screen Saver Failure
When your computer freezes after a long idle period, it could be due to a malfunctioning screen saver. Turn your screen saver off, by clicking "Start" and then "Control Panel." Under "Appearance and Personalization," click "Personalization" and select "Screen Saver." Select "None" under the screensaver drop-down list and hit OK. Pay attention next time your computer goes idle for reappearance of the problem. b> Power Saving Options b> Windows Vista provides users a way to select how their computers behave after sitting idle for a certain amount of time. In many cases, the hard drive and monitor are instructed to enter sleep mode or even shut down after they've been idle for a specified time frame. To check or alter your settings, click the "Start" button and then "Control Panel." Under the System and Maintenance icon, click "Power Options." Under this tab you can change the amount of time before your system goes to sleep, and the actions it takes after reaching the idle time. Malware b> When mysterious things begin happening to your computer for no apparent reason, there's a good chance a malware program is behind it. Malware are nasty, hidden programs that download themselves onto your computer to cause havoc and even steal your personal information. These invaders monopolize your CPU, clog your RAM, and generally make using your computer unpleasantly slow and frustrating. Their presence can affect everything from program operation to operating system functionality. Always update and run malware protection software regularly to keep these pests out of your computer. b> Update Windows and BIOS b> Your computer's operating system and BIOS files are responsible for proper operation and functionality. Over time, these files can become outdated, requiring patches, fixes and other updates to correct compatibility and security problems in your computer. Microsoft provides regular updates for its Vista operating system to correct reported problems. The BIOS in your computer is programmed into the motherboard, so the board's manufacturer may have an update available for your version. In many cases, the brand that sells the computer may offer a link to the BIOS update, so check with Microsoft for any updates available. b> Too Many Processes b> Your computer will register as "idle" if you haven't used it, even if you have programs open on the screen. After a certain amount of time, the system will send the data you were working on to the RAM as the system settles into sleep mode. When trying to wake the system after this idle period, it may have a hard time resuming the programs that are open, causing a freeze. Close down any program you are not actively working in to save the CPU from unnecessary work, and lessen the load placed on the RAM when it's left idle. right mouse click in the bottom toolbar select task manager applications if you see something running that should not be running select end now you might even uninstall that specific program if its no longer needed also in the processes tab see whats ticking over in the background might be a virus or malware. Download and install at least one of these all free depending on your operating system avg free 2013 microsoft security essentials your operating system must be registered Win7/Vista/XP 64 bit anti malware free edition Win XP/2003/Vista/Windows7 malware protection windows xp microsoft security essentials windows 7 microsoft security essentials Hope this helps.

Dec 20, 2012 | HP Compaq d530 CMT PC Desktop

1 Answer

Pc keeps freezing, have to turn off at plug to get

I think your system facing heating problem. contact with any technical person. he put some paste b/w fan and processor.

Jan 23, 2010 | PC Desktops

1 Answer

Freezes up

this could be caused by a number of things for you to check. maintanence is a key to keeping your computer running. keep your antivirus, antispyware up to date. keep your pc from overheating by taking a spray can of air to it (mind static electricity; after you unplug all wires from the pc and take the case off, touch the powersupply for 10 seconds to balance your electricity with the pc's so you don't fry anything.) hope this helps.

Dec 11, 2009 | Sony VAIO Digital Studio PCV-RX650 PC...

2 Answers

Hp s3120n Freezes up wont start

If you are running Vista, it probable is your operating system.
Vista has alot of problems with loosing things like dirves,printers,the mouse and even itself at times.
The best thing to try is a full format and recovery and then after about 4 hours of this then spend another 6 hours getting all the updates for it. Then you can reinstall your stuff.
Or you can upgrade it to Win 7 next month and have a whole new set of problems.

Sep 19, 2009 | HP S3120N Pavilion Slimline Desktop...

1 Answer

Why does my curor freeze up?

First I would replace the batteries. I had the same problem a couple of years ago. The solution for me was getting rid of McAfee AV. To check if it is your problem, use CTL-ALT DEL to turn McAfee off and see if that gets rid of your mouse freeze ups.

May 24, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

Mouse works for about 20 seconds during system start up freezes

Remove AVG and see if that corrects the problem.
If it does your issue is with AVG .. try another
antivirus tool.

Mar 12, 2009 | Acer Aspire™ T180 PC Desktop

1 Answer

Del PC may have a virus, want to solve it myself.

you'll need to get an antivirus product....and install it in Safe Mode
and also run it in safe mode
AVG free is available here

Dec 23, 2008 | Dell OptiPlex GX280 PC Desktop

1 Answer

Dell Dimension 2400 Freezes frequently

check inside the case of the computer to make sure that the interface cable between the hard drive and the motherboard are fully connected. Also check to see if the RAM modules are fully inserted into their slots. If not, they try removing them one by one, until the computer starts up faster. If this doesn't fix it, then try a new hard drive, and interface cable.

Feb 21, 2008 | Dell Dimension 2400 PC Desktop

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