Question about Kenmore Oasis HE 27082 Top Load Washer

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We have a Kenmore Oasis HE.It stopped during the rinse cycle

The washer was beeping to let us know there was a problem.
It was flashing "LD".
There was about six inches of water in the washer.
No matter how many times we shifted the load around, and pressed start...the number "13" started flashing...but it wouldn't re-start.
Every time we pushed a button, it would give a beep.
We powered the machine off by unplugging it.
When we restored power, we tried to make it go to rinse cycle and it wouldn't engage.
Now it reads "wash" cycle, and "43" in the window, but the washer does not engage.

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“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Sep 11, 2010

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