Question about Brother MFC-8220 Fax

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Cannot remove Drum on MFC-8220

I cannot for the life of me remove the drum and cartridge from my MFC 8220. It seems to be stuck on the left side and no matter what I do...I cannot remove it. Please help! Thank you.

Regards,

John

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  • 46 Answers

When you open the frunt cover ther is a black hinge / leaver attached to the cover on the left hand side that disengages the drum unit drive, if this is disconnected / broken you will not be able remove the drum unit, an engineer may be required

Posted on Jun 11, 2009

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Posted on Jan 02, 2017

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1 Answer

Error message "put the black toner cartridge back in"


I got this same error message on a newly acquired Brother DCP-7040 that I purchased used off of ebay.

As I was troubleshooting this unit (that I bought untested off of ebay - hey gambling has paid off handsomely for me many times before!), this error message kept popping up.

I checked the COUNTERS (page & Drum life) and found out that the DRUM had 0% life left. BUT, the reason it showed ZERO was because this unit did not have any drum! The toner cartridge (TN-360) needs to sit WITHIN the drum (DR-360) on this DCP-7040 unit, as well as in models DCP-7030, MFC-7340, MFC-7345C, and MFC-7440N.

So perhaps some of these "put the black toner cartridge back in" problems could be related to the DRUM (or lack thereof). A possible tipoff (since the toner cartridge actually does slide into the unit much like other units that do not use Brother's DRUM carrier) seems to be the relative ease with which the toner cartridge slides into the DCP-7040 and really doesn't seem to "lock" into position real firmly.

DCP-7040 USER GUIDES: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&type2=-1&prod=dcp7040_us_as&c=us&lang=en&flang=all

Apr 23, 2012 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

I am getting a thick black line in the middle of my printed document when I use my mfc 8220


I am going on the presumption that you are getting this thick black line when printing from your computer. It can be a couple of things but firstly remove the toner/drum unit from the printer.
Check that the blue tag at the end of the top end of the drum unit ( used for cleaning the corona wire or drum unit & slides from 1 side to the other. ), is in the correct left correct position. If it is in the middle then that is what is causing this mark. It should be on the side of the drum unit where the arrows match.
If the blue slider is not in the middle then have a look at the drum & see if there is a black mark around it. If there is then you will need to replace the drum unit.
If you are only getting this mark when photocopying or faxing then there is a mark on the small piece of glass at the left hand side under thye document feeder.

Jul 17, 2011 | Brother MFC-8220 Fax

1 Answer

I have a paper jam in my MFC -7420. I removed a sheet from the back but there is more stuck in the front. The message says to open front cover and remove drum. I have opened the front cover but...


Don't try to remove the drum by itself while it's still in the machine,
just simply remove the drum and toner cartridge together.

There is no lock you should just be able to pull the cartridge out.

Jun 09, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

How to replacement drum brother mfc 8220?


pull out the toner cartridge.

The drum is the small caddy that the toner sits into.

May 22, 2011 | Brother MFC 8220 All-In-One Laser Printer

1 Answer

My brother mfc-8220 printer does not want to print. the drum was broken and i replaced it and the toner but yet i hear a grinding sound followed by an error message saying paper jam. I removed the paper...


it might be that the drum replaced is tighter or the space to pass with in the drum is less. friend did u replace the drum of a same model and same type?

May 12, 2011 | Brother MFC-8220 Fax

2 Answers

Brother MFC 8220 all-in-one fax prints with a vertical line


First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Nov 21, 2009 | Brother Office Equipment & Supplies

1 Answer

The toner tray will not pull out from the machine


Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
WARNING
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Stuck Drum


When you open the front door, there should be a sliding lever attached to the door on the left side. This lever should pull out when you open the door. If it does not due to becoming detached, you should pull it out by hand. Now you should be able to remove the drum. Check the door and see why the lever became detached. You should be able to remove the door and pick up a new one at your local Broother service centre. One other thing to note, sometimes people will use generic toner cartridges. I have seen these toners get jammed up and break the gears inside the machine. If this is the case, you will most likely have to bring it in to a service centre.

Nov 08, 2008 | Brother MFC-8220 Fax

5 Answers

Reset drum - brother mfc-8860dn


Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Jan 06, 2008 | Brother MFC-8860DN Printer

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