Question about HP LaserJet P2015dn Printer

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1. My paper jam is right at the output roller, wrapped around the roller. Regular white paper 2. after I get the paper jam out, I want to know how to fix the printer because I ran the wrong kind of phot paper (meant for inkjet--didn't know it was different) I notice the roller at the bottom of the printer is color stained? thank you

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Always go for a panasonic printer ok that`s like a gud boy keep it up.....

Posted on May 16, 2009

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Posted on Jan 02, 2017

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There is a paper jam in my hp laserjet 3055 printer and I don't know where is the door of this printer to remove the anybody please help me out.


Remove the cartridge from the printer and look for the obstructing paper especially in the arms of the paper detector switches (2 nos. in the path). If you cant see any, the paper has most likely wrapped around the pressure roller / tafflon sleeve in the fuser. Carefully remove the plate just above the cartridge labelled "Caution Hot - Avoid Contact" (after the printer has been in power OFF mode and has cooled down) by removing the two screws on either side. See if the paper has wrapped around the rollers - remove and fit back the plate. In case of repeating problem look for damages to pressure roller and the tefflon sleeve. Have the fuser serviced in that case.

May 28, 2015 | HP LaserJet 3055 All-In-One Printer

1 Answer

I have a Samsung SCX-4600, great machine but I've got a paper jam and I can't get at it - the troubleshooting guide is very helpful for jams everywhere except in this location - the paper has wrapped...


it sounds like it is wrapped around the fuser roller. is the roller around an inch or 2 around? if so it is the fuser roller and be carefull to no scratch this roller or you will get all jams. the fuser can be taken out with care to look at all the plugs and screws.

Jun 20, 2017 | Samsung SCX 4600 multifunction Laser...

1 Answer

I have an HP Laserjet 5mn printer. I started getting papers jams from the printer the other day. It now jams all the time. The jam is located at the fuser rollers. I noticed that the lower rubber roller...


If the paper is jamming like an accordian (sp?) effect, then the output roller assembly needs to be replaced. If its jamming at the fuser assembly, you probably have a bad gear or worn out roller. Since the unit is really old, your best bet is to replace the whole fuser assembly. You could probably do this yourself, and the fuser would be approx. $40 - $95.

if its the output assembly, I would really recommend taking it to a service center, the output assembly would be approx. $45-$55 plus $40-60 for labor. If you want to do it, you will need to take out the 2 screws in the back and the 2 screws on the top (left and right) to take out the top cover. Be careful with the cable, pull it out. The output assembly has 2 plastic indents that you push inward, and flip the assembly outword and pull up. When putting the new one in, make sure the notches go into the bottom frame.

thanks, and I hope this helps.

Jun 17, 2010 | HP LaserJet 5m Printer

1 Answer

Paper jammed message won't go away


Presumably this error follows an actual paper jam (whether the culprit has admitted it or not). The following is general advice that applies to paper jams in most printers, copiers, etc.

In my experience at least 98% of paper jam errors are because a piece of paper is still caught inside the printer. The remainder are generally due to a damaged paper jam detector (usually a small plastic arm which actuates a switch inside the printer) or less commonly a failure on the PC board which senses paper jams.

Please return to point 1 and look (again) for a piece of paper jammed in the printer. If the jammed paper was torn from the printer, only a small remnant has to remain inside the printer to generate an unclearable paper jam error.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab. Occasionally a page can wrap completely around a roller and be very hard to see. Be very suspicious of any 'white' roller' - check at the ends to note if the roller is actually a different colour with a complete page wrapped around it (generally then only removable by tearing other than complete disassembly by a professional). If paper was torn you may need a pair of tweezers and some determination to remove any small paper pieces wedged inside the printer. Ensure the printer is unplugged from the wall and avoid damaging any rollers or other parts inside the printer. Always remove jammed paper by pulling it in the direction of normal travel only. On rare occasions very serious paper jams may need expert service to dismantle and reassemble the printer.

After finding and removing all paper pieces, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test.

Mar 05, 2010 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

The paper twists and causes a jam on every print


sounds like something jamed in the rollers like a pin etc

Jan 05, 2010 | Epson Stylus R265 InkJet Photo Printer

1 Answer

Paper jam at back roller, paper is wrapped around back roller


i don't think that is a back roller, is more than likely your fusing assembly. that would be the big roller just before the output assembly. unfortunately, once this occurs your fuser is not repairable. if you can remove the paper, this will happen again, with frequency. your best bet is to have the fusing assembly replaced. make sure you take it to someone that will guarantee the work for at least 90 days.

Sep 30, 2009 | HP LaserJet 1320n Printer

1 Answer

Paper is jaming put in new toner just three days ago. the paper feeds part away and then wraps around the roller. We have doubled checked our loading of the new toner cartridge.


Hello sir; Is the paper wrap around heat roller ? if yes, then check the roller has 4 to 6 paper separation fingers does it function good, if not, please tell us which roller is?

Jul 30, 2009 | Samsung 4725FN Black and White Copier

2 Answers

Using HP 1100d Office Inkjet printer. Can't get 'out of paper' light to turn off. I have added paper, pressed the reset button, but light stays on, and printer will not operate.


Please read over the following information and follow step by step.

Issue Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job. Solution Follow these steps to resolve the issue. Step one: Remove any loose paper
  1. Remove any loose paper from the paper tray and output tray. CAUTION: Do not remove jammed paper at this stage.
  2. Press the Cancel/No button on the product control panel to clear the paper jam message.
  3. If the paper jam message cleared, try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step two: Clear the jam from the back of the printer
  1. Press the Power button (c01345237.gif ) to turn off the product.
  2. Unplug the power cord from the back of the product.
  3. Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product. Figure 1: Remove the rear access door c01489996.gif
  4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollers While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.
  1. Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers c00246512.jpg
  2. Allow the rollers to dry completely.
  3. Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01345237.gif ) to turn on the product.
Step four: Reload paper and test the printer Load a stack of plain white paper in the paper tray and try the print job again.
  1. Press the Cancel/No button on the product control panel to clear the paper jam message.
  2. Lift the output tray.
  3. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. Figure 3: Slide out paper guides c01489992.gif 1 - Front paper guide 2 - Side paper guide
  4. Load a stack of plain white paper, print-side down into the paper tray. Make sure the paper stack is no higher than the top of the front paper guide.
  5. Adjust the side and front paper guides to fit snugly against the paper stack. Figure 4: Adjust the side and front paper guides c01489993.gif
  6. Lower the output tray.
  7. Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops. Figure 5: Disengage the photo tray c01489994.gif
  8. Try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step five: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. Have a good day,

Jun 18, 2009 | HP Inkjet 1100d Printer

1 Answer

Ruppled printed paper cannot exit output tray


you need do follow steps:
1) check fuser unit, the fuser hot roller is hot or not? if not the fuser heater fail.
2) check hot roller should spin with the pressure roller which is against hot roller, and check there is no gap between them, and also nothing pieces paper obstruct there, because if it losts pressure balance that jam should be occured there.
3) check the output roller after fuser unit(if there is), check them are spin or not, this roller kit use for pull the paper goes out the tray. if not spin means the roller drive belt or gear loosen.
3) check paper sensor that is micro swtch around pulling roller or output area and to clean it (could be a optical sensor).
hope help you something fixed, please take a rating let me know how much helped you thanks! keep in touch your question

May 25, 2009 | Samsung ML-2510 Laser Printer

3 Answers

Paper jam


I had this problem the other day. I turned out that I had a small bit of polystyrene foam had got trapped just before the white plastic rollers you can see in front of the toner sponge where the cartridge head runs when you lift the lid to change ink.

I discovered it by noting that on power-up these rollers turn as if to feed paper back into the paper feeder (i.e. "backwards through the printer"), so I tried to see if I could get a sheet to feed backwards and noticed something was trying to stop the right-hand side of the paper feeding in. Soon after I noticed the bit of foam through the right-hand side slot in the white plastic section above the roller. A quick removal with small tweezers et viola!

Andy

Feb 10, 2008 | Canon PIXMA MP180 All-In-One InkJet...

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