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what is the default gateway for the ip address of whatever computer you are using ?
Not sure if they can change it but looking up the default gateway ip address will give you the router ip address if DHCP is being used and if it has changed somehow ?
What HW version is your router?
What FW version is currently loaded?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2 and Cipher type to AES only if your device support this.
1.) The setup needs changing
2.) first off the dss-24 is a network switch not a router
3.) all of your pc equipment should be pluged into that device.
4.) chose one port as an uplink to your att modem
I think your problem is that the new modem is only giving out one ip address. So what ever first pc is turned on that is the one that grabs the address.
5.) you will most likly need a router to take the one ip address assigned via att then dole out additional ones. Remember the dss-24 is not a router. It simply connects everyone together. Each device still needs an ip address given from somewhere. Your old cable modem probibly did that but your new att dsl most likly does not.hence the new router will do that.....
to set it up do the following
2.) Find out the ip setup needed for your dsl service
A.) gateway ip
B.) primary & secondary dns server ip`s
C.) subnet mask
3.) get into the setup of your new router and then plugg in
all of these values using a fixed if address in the router
4.) connect routers wan port to one of the modems port. u may have to use a cross cable or straight look at the link lites to find out if they are talking to each other
5.) make sure that the routers lan side is setup for DHCP
6.) connect one lan port off the router to an uplink
of the dss-24. Then reboot everything
7.) viola it should all work internet on evey machine and file sharring.
the motorola modem that att is using uses 192.168.1.x subnet. log onto your router and change it to 192.168.b.x where b is any number between 2 and 254 (just not 1). You should also log onto the modem and change the setting that allows it to share the external ip address with the router. You will need to do this if you plan on accessing your network from the internet.
Try rebooting the router. Then make sure that all the lights on the front of the router are green. You can also call ATT and ask them to ping your router to make sure that it is connected to the internet.
Connect your pc to the ATT box. If online, check the ip address of the computer. If the ip address is 192.168.1.x, then you just have to change the router ip address. The wrt54g ip is 192.168.1.1, it may be having conflict with the ATT modem. Change the wrt54g ip to 192.168.2.1