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Posted on May 16, 2009
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Facebook says my email / password combination is incorrect

Incorrect Email/Password CombinationFacebook passwords are case sensitive. Please check your CAPS lock key. You may also try clearing your browser's cache and cookies by following these instructions.

My caps lock isn't on. I didn't change my password. My email has been the same for four years. I've tried on sever computers. And when I use the "forgot your password?" link I don't get emails with instructions on how to recover my password. Pretty confused.

  • ebhansen May 18, 2009

    I don't get the emails sent to my account. I have checked my spam filters and junk mail folders etc, but nothing has been sent.

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3 Answers

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  • Posted on May 16, 2009
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HI,

Once you click on Forgot Password you will not get your old pass back.You will only get another new pass generated by the facebook support.

So you will have to use that new generated pass.After you login with that new generated pass you can then change your pass back to the old one by going into the settings or profile option.


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  • Posted on Jul 25, 2013
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Facebook passwords case sensitive please ch

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  • Posted on Jul 11, 2013
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1 Related Answer

Anonymous

  • 106 Answers
  • Posted on May 08, 2009

SOURCE: they keep telling me this

The simplest solution is to type in the password into an empty area like your browser addressbar, check its a 100% correct and then cut and paste it into MySpace... If your cutting and pasting it from an email from MySpace, remember this doesnt always work as it sometimes adds extra spaces, so if you do this again cut and paste it into something, anywhere you like even word or notepad, make sure there are no extra spaces and then copy it again and paste it into MySpace :)

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When Facebook was founded on February 4, 2004, it defined its mission as "Giving people the power to share and make the world more open and connected."
With the widespread success of this social networking website today more than 500 million regular users as of April 2011 it may meet that goal for many.
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Cookies/Cache
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If you may have entered the wrong password, enter it again, taking care to get each character correct.
Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly.

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When Facebook was founded on February 4, 2004, it defined its mission as "Giving people the power to share and make the world more open and connected."
With the widespread success of this social networking website today more than 500 million regular users as of April 2011 it may meet that goal for many.
When a Facebook user can no longer access an account, it can be frustrating, but there is typically a reasonable explanation.
Cookies/Cache
Facebook suggests that any user who can't access their account should clear cookies and cache on their computer as a first step.
This will help remove old and unneeded files from your computer, and will sometimes help your computer to run faster, as well as allowing access to Facebook again.
Once cookies and cache have been cleared, you should type "m.facebook.com" into the address bar on your computer.
Avoid using any old bookmarks or links to visit Facebook for this first visit after clearing the cookies and cache.
Password Incorrect
If you attempt to log into your Facebook account with an incorrect password, you will be unable to access your account.
Even if you have the correct email address, that is only half of the log-in equation, and the correct password is absolutely necessary to log into the site.
If you may have entered the wrong password, enter it again, taking care to get each character correct.
Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly.

If you have forgotten your password, you will need to click the "Forgot Your Password" link to recover your account and create a new password.
Account Closed
Facebook reserves the right to close accounts that they have determined are in violation of their terms of service.
If Facebook found that your account contained inappropriate content, did not represent a real person, or violated Facebook rules in some way, the account may be closed, leaving you unable to access it.
If your account was closed for one of these reasons, your login will fail and you will be provided with a link to Facebook's "Confirm Your Identity" page, where you can read about typical reasons for account closures.
Email Login Incorrect
If you have entered the incorrect email address, you will be unable to log into your Facebook account.
The email address that you use to log into Facebook is case sensitive, just as your email address is. If you fail to capitalize a letter or forget to insert an underscore that is part of the email address, login will fail.
If you cannot access your Facebook account due to an incorrect email address, double checking the address for correctness prior to logging in again will resolve the issue.
Compromised Account
If account information such as your email address or password is stolen, your account may be compromised.
If, for example, your account information is stolen, the person in possession of your log-in information can access your account and change the password so that you will no longer be able to get to your account.
If you think this may have happened, you must access the "Compromised Account" page on Facebook and follow steps to prove your identity and secure your account.

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When Facebook was founded on February 4, 2004, it defined its mission as "Giving people the power to share and make the world more open and connected."
With the widespread success of this social networking website today more than 500 million regular users as of April 2011 it may meet that goal for many.
When a Facebook user can no longer access an account, it can be frustrating, but there is typically a reasonable explanation.
Cookies/Cache
Facebook suggests that any user who can't access their account should clear cookies and cache on their computer as a first step.
This will help remove old and unneeded files from your computer, and will sometimes help your computer to run faster, as well as allowing access to Facebook again.
Once cookies and cache have been cleared, you should type "m.facebook.com" into the address bar on your computer.
Avoid using any old bookmarks or links to visit Facebook for this first visit after clearing the cookies and cache.

Password Incorrect
If you attempt to log into your Facebook account with an incorrect password, you will be unable to access your account.
Even if you have the correct email address, that is only half of the log-in equation, and the correct password is absolutely necessary to log into the site.
If you may have entered the wrong password, enter it again, taking care to get each character correct.
Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly.

If you have forgotten your password, you will need to click the "Forgot Your Password" link to recover your account and create a new password.


Account Closed Facebook reserves the right to close accounts that they have determined are in violation of their terms of service.
If Facebook found that your account contained inappropriate content, did not represent a real person, or violated Facebook rules in some way, the account may be closed, leaving you unable to access it.
If your account was closed for one of these reasons, your login will fail and you will be provided with a link to Facebook's "Confirm Your Identity" page, where you can read about typical reasons for account closures.

Email Login Incorrect

If you have entered the incorrect email address, you will be unable to log into your Facebook account.
The email address that you use to log into Facebook is case sensitive, just as your email address is. If you fail to capitalize a letter or forget to insert an underscore that is part of the email address, login will fail.
If you cannot access your Facebook account due to an incorrect email address, double checking the address for correctness prior to logging in again will resolve the issue.

Compromised Account

If account information such as your email address or password is stolen, your account may be compromised.
If, for example, your account information is stolen, the person in possession of your log-in information can access your account and change the password so that you will no longer be able to get to your account.
If you think this may have happened, you must access the "Compromised Account" page on Facebook and follow steps to prove your identity and secure your account.


http://www.facebook.com/help/?faq=18110&ref_query=can%27t+access+
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Can not connect to facebook

When Facebook was founded on February 4, 2004, it defined its mission as "Giving people the power to share and make the world more open and connected."
With the widespread success of this social networking website today more than 500 million regular users as of April 2011 it may meet that goal for many.
When a Facebook user can no longer access an account, it can be frustrating, but there is typically a reasonable explanation.
Cookies/Cache
Facebook suggests that any user who can't access their account should clear cookies and cache on their computer as a first step.
This will help remove old and unneeded files from your computer, and will sometimes help your computer to run faster, as well as allowing access to Facebook again.
Once cookies and cache have been cleared, you should type "m.facebook.com" into the address bar on your computer.
Avoid using any old bookmarks or links to visit Facebook for this first visit after clearing the cookies and cache.
Password Incorrect
If you attempt to log into your Facebook account with an incorrect password, you will be unable to access your account.
Even if you have the correct email address, that is only half of the log-in equation, and the correct password is absolutely necessary to log into the site.
If you may have entered the wrong password, enter it again, taking care to get each character correct.
Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly.

If you have forgotten your password, you will need to click the "Forgot Your Password" link to recover your account and create a new password.
Account Closed
Facebook reserves the right to close accounts that they have determined are in violation of their terms of service.
If Facebook found that your account contained inappropriate content, did not represent a real person, or violated Facebook rules in some way, the account may be closed, leaving you unable to access it.
If your account was closed for one of these reasons, your login will fail and you will be provided with a link to Facebook's "Confirm Your Identity" page, where you can read about typical reasons for account closures.
Email Login Incorrect
If you have entered the incorrect email address, you will be unable to log into your Facebook account.
The email address that you use to log into Facebook is case sensitive, just as your email address is. If you fail to capitalize a letter or forget to insert an underscore that is part of the email address, login will fail.
If you cannot access your Facebook account due to an incorrect email address, double checking the address for correctness prior to logging in again will resolve the issue.
Compromised Account
If account information such as your email address or password is stolen, your account may be compromised.
If, for example, your account information is stolen, the person in possession of your log-in information can access your account and change the password so that you will no longer be able to get to your account.
If you think this may have happened, you must access the "Compromised Account" page on Facebook and follow steps to prove your identity and secure your account.

http://www.facebook.com/help/?faq=18110&ref_query=can%27t+access+
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1answer

My password will not be recognised. I have now changed to a Toshiba laptop

If you've type in your password incorrectly, you should see a window pop up. At the bottom, it says "Forgotten your password?" (in blue), if you click this, it will take you to another window which will give you options to send the password to your email account registered with Facebook. OR, another link in blue has "Login Problems Help Page". Any of these should help - one thing though - did you type in your email address correctly at the login page? It will not match an incorrect email / correct password, or correct email / incorrect password combination!
0helpful
2answers

Everytime i log in facebook, it says, incorrect email or password. It makes me MAD!!!

first, get a grip ... it is nt worth the health risks you face.

second, make sure the mail is correct

third ... if you cant make your password work, ask FB for the chance to get your pass or update your pass.

fourth, if that fails, open a new account and abandon the old one ...

it is not worth getting a corinary
0helpful
1answer

They keep telling me this when i try to login Incorrect Email/Password Combination Facebook passwords are case sensitive. Please check your CAPS lock key. You may also try clearing your browser's cache and...

The simplest solution is to type in the password into an empty area like your browser addressbar, check its a 100% correct and then cut and paste it into MySpace... If your cutting and pasting it from an email from MySpace, remember this doesnt always work as it sometimes adds extra spaces, so if you do this again cut and paste it into something, anywhere you like even word or notepad, make sure there are no extra spaces and then copy it again and paste it into MySpace :)
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