Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune 80 gb was working great and i have a lot music on it and now it says the item is missing or cant be played WHAT CAN I DO TO FIX THIS PROBLEM AND CAN I SAVE MY MUSIC ALREADY DOWNLOADED ON IT

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You may have some songs on it that are not compatible or just not a good music file.
when you see that error delete the song and see if any others will play.
some files may have been corrupted, you also could have downloaded a virus

Posted on May 30, 2009

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Posted on Jan 02, 2017

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Have a 80 GB Zune. It froze one day and was showing the message 'Connect the player to your PC'. I did that but then some error message started appearing in the Zune PC software. I tried formatting the...


Try the reset procedure...

hold the back button and the up button until you see the Zune logo then release. if this doesnt work then you are going to have to reset your Zune....however this will loose all the data on the zune so your music/movies will be completely gone. you are going to need to press and hold the back and up button until the zune logo appears then hold the back,play/pause, and the center button until you see "please wait"

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I have an 80 gb zune that only shows the backlight


Ok, so I just recently had this same problem. I m not gonna lie, I dropped mine and only the back light came on. but, I did a hard reset which is back key, and up key at the same time. then it wouldnt even play music. So I attached it to my laptop to let it sync with my zune. then I charged it. And put it in "deep sleep mode" which is back button and down on the directional pad. after that i turned it on, and started hitting some random keys. And now it works, except I dont know what song is playing till i hear. But it will buy me time at least. best of luck.

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1 Answer

My zune red 8 gb screen went blank and it plays the music but now i can't see what songs are playing or watch my videos. how can i fix it?



Something may have been attached badly on the inside of the Zune. Unfortunately this is a factory related problem. Is it still under warranty? You should send it in for a replacement.

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i lost my drivers microsoft lifecam vx-1000

Feb 07, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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''This item is missing or can't be played.''


I think your music got corrupted so you have to download them again

Nov 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Problem with zune player


It may be due to Non-safe removal of Zune device from PC during transfer of files.you may have deleted some music from your PC hard disk,which you tranfered omay be only the fake song/album file or artwork.check whether the file u trying to play is available in your pc.if you have downloaded directly to Zune then try again.

Oct 10, 2008 | Microsoft Zune JS8-00001 Digital Media...

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Zune player


As a last resort or if you are receiving error code C00D2772, erase the device, and then sync your content again. To do this, follow these steps:
  1. Start the Zune software on the computer.
  2. Connect your Zune device by using the Zune Sync Cable.
  3. Click Settings, and then click device.
  4. Click SYNC OPTIONS, and then click ERASE ALL CONTENT.
  5. When you receive the following message, click Yes: Please Confirm. Are you sure you want to erase the contents of the connected Zune? You receive the "Erase All Content" message. This may take several minutes. Do not move or disconnect the Zune device until the message disappears.

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1 Answer

Zune 30 item is missing or cannot be played and problem with the rights for this item error messages


Hi

This is only 123 defective in your unit, 1, you have internal virus in your unit 2, you have unsupported format 3, you have defective hardware BRM. or the CPU Memmory hardware. first reformat your unit to your PC Using a tornado BX3 Gadget then you can in problem apearing in you monitor.

Thanks!

Jun 06, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

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uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters

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