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PUK code stands for pin unlock code. It comes when you enter wrong code for your pin code three times. It is a security feature of your sim card to avoid unauthorised access.
When you enable pin code on your sim card, your phone automatically asks for pin no. when switched on. If the pin is entered wrongly 3 times. It locks the sim, and asks for PUK code. The PUK code needs to be obtained from your provider. If you enter PUK wrongly 10 times, your sim card will be permanently blocked and you will need to obtain a new sim card. Hence kindly contact your network for the right puk code.
here is some info on PUK codes:
try taking battery and SIM out waiting 15 seconds and powering cell back on.
In your case I believe your SIM is now FROZEN or locked. You mostlikely will need to purchase a new SIM card.
PUK code (Pin Unlock Key) is required when you enter an incorrect PIN 3
times. After entering the wrong PIN 3 times, the card will be locked and
you will need to get a PUK code from your service provider to unlock it.
If the wrong PUK code is entered ten
times in a row, the SIM card becomes invalid and you will need to purchase a new SIM Card. The phone will display
"PUK blocked call operator".
If you log onto your companys website under your account and go to the option that says devices you can get the puk code- If you enter in too many numbers it will permanently block your sim card and you will have to buy a new sim card from your cell phone company- they are about $20
Well do onething take out the your sim card and note the 24 or less number written on the back of sim and call to the customer care from other mobile and ask him to tell the puk code as well as pin code
dont try to enter the puk code yourself as it is the code of your sim number and if you enter puk code wrong many times your sim will be locked.
Pin Unlock Code (PUK) If you miss key (or forget) your SIM pin code, and enter the wrong one 3-5 times in a row, the SIM will lock up, and you’ll need to enter the PUK unlock code to release it. You should ask your Network Service Provider for this code when you need it. Don’t try to guess it, because after a few wrong guesses, the SIM card will be permanently disabled.
SIM pin code: This is a pin code that locks the sim card until you enter the correct code. This protects your account, even if your sim is put into another handset. To reset it, you need the PUK code: Pin Unlock Code (PUK) If you miss key (or forget) your SIM pin code, and enter the wrong one 3-5 times in a row, the SIM will lock up, and you’ll need to enter the PUK unlock code to release it. You should ask your Network Service Provider for this code when you need it. Don’t try to guess it, because after a few wrong guesses, the SIM card will be permanently disabled.
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