Question about Pioneer (DVR-K16) DVD RW Dual Layer Burner

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Dvd's & Cd's are not being read

Either cd or dvd and games are not being read the mechanism is trying internittantly but no whining of the disc can be heard at all, Its set at area 2 and all drivers are up to date, is this mechanical or drivers? my laptop is acer aspire 1640
Pioneer DVD RW DVR-K16 Problem

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  • Pioneer Master
  • 19,396 Answers

When this happen the problem is usually the CD drive, even if a virus can cause same problem.
To test if the problem is software, go to bios or boot options, set primary bot device CD/DVD, and start the computer with a boot disk inside.When asked chose boot from CD.

If the computer does not see the dvd drive, and does not ask you if to boot from CD on this conditions, then you have a faulty DVD RW drive.

Try first removing the DVD drive and refitting it in place, after removing battery and unplugging the AC adapter cord.

If that does not work, you usually need to replace the driver, even if on rare circumstances a faulty motherboard can cause the same.
That is however quite unusual.

the most common is a faulty optical drive.

Posted on May 16, 2009

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Posted on Jan 02, 2017

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You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
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Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
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4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
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If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
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Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
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* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
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Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

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