Question about Tomtom GPS

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When the tom tom is fully charged and plugged into the car after a few minutes it just closes down and when I switch it back on , it continues again as though there was not a interuption. It then closes down , showing the shutting down logo.It just keeps doing this everytime I switch it back on again.When I switch it on I do not have to fill in the destination , post code etc , it just carries on from where it shut down. I have connected it to my computer to get the latest down load in case that was the problem.

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  • dunne_jj May 16, 2009

    The model Tom Tom One XL

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Could it be a automatic turn off function, can you tell me to model of your tomtom so I can check that.

Thanks. (also note that do not accept a solution untill the problem is solved press add comment instead.)

Posted on May 16, 2009

  • Ekse May 16, 2009

    I'm looking into it. if it was a setting you can reset that setting by resetting it to factory settings. Also the Tom Tom is plugged to a charger and is not on battery power when this happens?

    Reset factory settings
    This button may only be available if all menu options are shown. To show all
    menu options, tap Show ALL menu options.
    Tap this button to restore the factory settings to your Tom Tom ONE XL. All
    your settings, including Favorites, your Home location, warnings for POIs
    and any Itineraries you have created, as well as recent destinations and
    recent calls and callers, will be deleted.




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1 Answer

Why does my tom tom keep going the shut down page every 10 seconds I have pressed reset but makes no difference I ride bmw r1200rt


One possible cause is that your battery is low or the battery can no longer hold a (good) charge. In this case, the TomTom is shutting down because there's not enough battery to keep it running, even though it is plugged into a power source.

To determine if the battery is the cause, try to charge the TomTom battery .... using a (USB) connection to your computer, or a direct power source (i.e. while the TomTom is not being used). Let it charge for a few hours until the batter charge indicator shows that it is fully charged (or just leave it charging overnight).
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When you (then) plug the device into a power source, and it doesn't stay on (i.e. it keeps shutting down after 10 seconds), you can safely conclude that the battery is the cause of your problem.

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