Question about Smart Pool Inc Dolphin Diagnostic Automatic Pool Cleaner Ne250

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Electirity connected but will not start

Robot refuses to start although the light on the switch is on. bought in March 2005 and has been used fro 280 hours.

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  • John Prohaska
    John Prohaska May 11, 2010

    On the back of your power supply there should be a listing for the secondary rating of the unit. It should also tell you the two posts on the recepticle that the unit sends the reduced voltage down. If you are using post 1, I assume you have an old AC secondary model. On the back, it will likely tell you that 3 is where the other line goes. Another way to ID an old AC power supply are the 'buttons' along the bottom. There will be three and they will be red if it is AC.

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I found a disconnected wire in the screw -on plug which connects the power cable to the battery. I am expecting a reply from Maytronics to tell me to which of the three remaining connection points to connect the black wire. The white is still attached to point number 1.

Posted on May 18, 2009

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Switch on it shows "test" and cannot programme


Hi from retired Englishman in SW France,
It depends on what date the machine was manufactured. The date should be on the plate which is probably in an awkward position on the back ;-0(
Date code 39 March 2005
Press start/cancel until ALL LEDS are lit
Press both start/cancel AND on/off together until 'dOFF' is displayed
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Good luck!
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