Question about Motorola Mobility Q Smartphone

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Sound problem I have a recurring problem with the Q. At random times it quits emitting sounds, like ringers, or keypad tones. This means that I cannot tell I am getting a phone call unless I have the phone switched to vibrate. I have tried everything I can think of, including hard resets, and update of software. I have the earpiece volume at the highest volume. It occasionally will revert to having sound but it does not last.

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Re: sound problem

Hey I had that problem before... It used to happen every once in a while... The problem stems from the fact that I went to a University where the cell phone reception indoors was 0, so it would revert to saying "No Service" inside. I had the options enabled for the phone to beep when it looses service or switches to a roaming carrier. The problem seemed to occur after being inside where it kept beeping as it switched from "No Service" and then going to a roaming carrier, then my Home Network (Telus in Canada)...
To fix the problem, WAIT UNTIL THE UNIT IS EMITTING SOUND, then disable the beeping when switching networks, and disable the "No Service" beep.
You should have no problems with loosing sound after that.

Posted on Oct 25, 2008

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Re: sound problem

All you can do is a battery reset. Important thing for battery reset is to always make sure unit is on. Remove the battery. Wait 10 sec and then put it back in. Other then that check your warranty status.

Posted on Nov 24, 2007

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