Question about Logitech 967437-0403 Keyboard

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Keyboard and mouse failure

I have been experiencing this problem for a week now. I get Keyboard failure message whenever i restart my computer. Sometimes the mouse works but when i strike any button at the keyboard, both keyboard and mouse get stuck.What should i do?

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  • skywalkertz May 16, 2009

    Thank u man i will let u know

  • skywalkertz May 17, 2009

    Man i tried like the way u told me but it was not succesful. I think is a virus and dont how to get rid of it



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Sounds like there may be keys on the keyboard getting stuck or keys that went bad. Move your hand over all the keys and see if you can feel any of them that are slightly pressed in. If not then just move your hands over all the keys and it may unstick any of the keys that aren't all the way up by chance.

If both of these methods fail then they keyboard is bad and would need to be replaced.

Posted on May 16, 2009

  • Ben Wabnick
    Ben Wabnick May 16, 2009

    Your welcome. Rate me when you get the chance please.



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I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...

To try to resolve the issue:
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2.) Will a usb mouse and keyboard work?
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If the USB keyboard and mouse do not work, you have some problems with the motherboard

Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".

If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.

If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option

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If your having trouble with the mouse also,
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Hope this helps. Bud

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