Question about Logitech 967437-0403 Keyboard

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Keyboard and mouse failure

I have been experiencing this problem for a week now. I get Keyboard failure message whenever i restart my computer. Sometimes the mouse works but when i strike any button at the keyboard, both keyboard and mouse get stuck.What should i do?

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  • skywalkertz May 16, 2009

    Thank u man i will let u know

  • skywalkertz May 17, 2009

    Man i tried like the way u told me but it was not succesful. I think is a virus and dont how to get rid of it

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  • Master
  • 2,404 Answers

Sounds like there may be keys on the keyboard getting stuck or keys that went bad. Move your hand over all the keys and see if you can feel any of them that are slightly pressed in. If not then just move your hands over all the keys and it may unstick any of the keys that aren't all the way up by chance.

If both of these methods fail then they keyboard is bad and would need to be replaced.


Posted on May 16, 2009

  • Ben Wabnick
    Ben Wabnick May 16, 2009

    Your welcome. Rate me when you get the chance please.




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I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...


To try to resolve the issue:
1.) Will a different keyboard and mouse work (PS2 is the name of these connections)
If they will, damage to the keyboard and mouse is likely)
2.) Will a usb mouse and keyboard work?
If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.

If the USB keyboard and mouse do not work, you have some problems with the motherboard

Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".

If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.

If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option

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Restart by pressing the Start button and keep pressing until it shuts down. Then restart.

Here is more on this subject:
http://www.computing.net/answers/windows-xp/hp-pavilion-is-frozen/162636.html

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My systems displaying on the screen that the keyboard is failure and the mouse is also not working what is solution for this problem?


Plug out the keyboard and mouse and then restart your computer and again plug it then restart again and then check it's working or not if not then please reinstall the keyboard and mouse drivers.

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Insert your operating system disc in to your cd/dvd rom drive, then go to my computer properties, now go to device manager and right click on keyboard or mouse what you want, now re-install your device from your cd/dvd rom, and restart your system.

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You may want to try your last good configuration... Reboot your computer and hit F8 during the startup to get to that option.
If that doesn't work... try unpluging your mouse and keyboard from your tower and restarting the computer. Once it restarts then plug your mouse and keyboard back in to see if XP finds them.

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Turn your computer off.
Temporarily replace your keyboard/mouse with "generic" units.
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Restart.
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Normal 0 Turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try to see if it is working. If not try pressing the button on the receiver and then on the keyboard.
If your having trouble with the mouse also,
turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps. Bud

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