Question about HP Photosmart 3310 Printer
Have hp 3310 printer from UK that i brought to the states and cannot use ink cartridge's from here.how can i change the regional code and will the printer work with both the 02/363 cartridge's at the same time or only one region at a time.Many thanks
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Posted on Jan 02, 2017
I moved from the UK to the US with an hp 7310 all in one and also ran into the same problem. You need to call HP support for them to change the region of your printer to accept the locally available ink cartridges. A max of 3 changes is allowed, and as the previous poster has mentioned, if your printer is out of warranty they will try to sell you an extended warranty to "fix" the problem. Here is a link from baconvsprout detailing the problem and trying to get it fixed. http://www.baconvsprout.com/index.php?option=com_content&view=article&id=101:hp-customer-service-and-region-coded-printers&catid=35:sprout&Itemid=59
in short the best way to get around it is to get your cartridges refilled. In the US Office Max charges $10 for black which is about1/5 the price of the retail hp393 cartridge that I need to purchase from the UK. in my opinion I am going to avoid HP products from now on.
Posted on Jun 26, 2009
SOURCE: moved to uk -
In your case you will have to phone or e-mail HP Support as every machine gives a different code to regionalise the new zone.
Another solution is to take your old ink cartridge, open it up and fill it up with ink from the other countries cartridge. For e.g. you moved to Europe from the US. You have to take the ink cartridge from Europe, open it up and put the sponge and ink into the cartridge from the US. This is obviously a temporary solution.
Let me know,if needed further assistance.
Hope i helped you.
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Posted on Nov 30, 2010
I have a c-5180. it wants only 363 but can only get 02 as have moved from Europe to N.Z. Tried calling H-P NZ but only got call centre in phillipines?
Posted on Jan 28, 2011
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