Question about HP Photosmart 3310 Printer
Have hp 3310 printer from UK that i brought to the states and cannot use ink cartridge's from here.how can i change the regional code and will the printer work with both the 02/363 cartridge's at the same time or only one region at a time.Many thanks
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I moved from the UK to the US with an hp 7310 all in one and also ran into the same problem. You need to call HP support for them to change the region of your printer to accept the locally available ink cartridges. A max of 3 changes is allowed, and as the previous poster has mentioned, if your printer is out of warranty they will try to sell you an extended warranty to "fix" the problem. Here is a link from baconvsprout detailing the problem and trying to get it fixed. http://www.baconvsprout.com/index.php?option=com_content&view=article&id=101:hp-customer-service-and-region-coded-printers&catid=35:sprout&Itemid=59
in short the best way to get around it is to get your cartridges refilled. In the US Office Max charges $10 for black which is about1/5 the price of the retail hp393 cartridge that I need to purchase from the UK. in my opinion I am going to avoid HP products from now on.
Posted on Jun 26, 2009
SOURCE: moved to uk -
In your case you will have to phone or e-mail HP Support as every machine gives a different code to regionalise the new zone.
Another solution is to take your old ink cartridge, open it up and fill it up with ink from the other countries cartridge. For e.g. you moved to Europe from the US. You have to take the ink cartridge from Europe, open it up and put the sponge and ink into the cartridge from the US. This is obviously a temporary solution.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Nov 30, 2010
I have a c-5180. it wants only 363 but can only get 02 as have moved from Europe to N.Z. Tried calling H-P NZ but only got call centre in phillipines?
Posted on Jan 28, 2011
Tips for a great answer:
Sep 29, 2010 | HP PhotoSmart C4480 All-in-One Printer ...
Oct 07, 2009 | HP PSC 2355 All-In-One InkJet Printer
May 27, 2009 | HP Photosmart C3180 All-In-One InkJet...
Apr 25, 2009 | HP Photosmart 3210 Printer
Apr 21, 2009 | HP Photosmart C5180 All-In-One InkJet...
Mar 02, 2009 | HP Photosmart 3310 Printer
Dec 13, 2008 | HP PSC 1510 All-In-One InkJet Printer
Dec 09, 2008 | HP Photosmart C3180 All-In-One InkJet...
Apr 09, 2008 | HP Deskjet 6940 InkJet Printer
337 people viewed this question
Usually answered in minutes!