Question about HP Officejet 4215v All-in-One Printer

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Document pending problem

I was printing and ran out of paper, added paper now printer won't print. It has document in queue, i can't cancel it or print it. I have restarted it and it is still locked up. please help

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Re: document pending problem

Turn off your printer, and in the computer in the properties of the printer u have to cancel the work, it will take several minutes

Posted on Dec 01, 2007

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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at:

Jul 01, 2014 | HP LaserJet 4200 Printer

1 Answer

Printer won't print. I went to printer and it says there are 9 items to br pringted in queue but they won't print Printer says it is ready

Good Day Nanawhit!

That happens all the times when first print job encounter a problem and stops printing and it was followed by series of print jobs. Some reasons for stop printing could be a printer out of paper and printer not set as default printer.

The best way to fix it is to cancel all pending jobs. When print jobs window is cleared off pending print jobs, restart your PC and your printer. Then go to your printer and make sure it is the default printer.

After that try printing a test page. Once a test page is successful, you can now print as many as you want.

Jun 10, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

The printer says Load MP feeder B5. how can I fix this.

Several options here:

1st - cancel any documents in the print queue. and print off a report of some kind via the menu button on the machine. if that prints correctly then it either a software/ print driver setting issue.

2nd - If that prints out correctly open up a text pad/ notepad and attempt to print that if the message pops up it's very possible the paper handling has been miss-configured within the print driver.
Now if the document does print out fine, the original document you were attempting to print is set to a B5 paper size. If that's the case pending on what program you are using you will have to change the paper size to you choice of paper your using.

3rd - open up the paper tray and confirm it's set to letter or legal pending what type of paper you have in the tray(not the manual feed tray). I highly doubt it's the tray however as B5 setting would not allow any type of normal paper to be loaded.

4th - on the machine hit the menu button -> paper menu -> confirm that the paper type/ size and source are configured correctly.

Link to the user manuals for this machine : click here

Oct 19, 2010 | Lexmark T632 Laser Printer

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Will not print all conections are good every thing sits ,but does not print have 9 documents pending

Hi. You will need to clear the queue first as it will just accumulate in it if the pending documents remain. There are articles in the Lexmark website to help you remedy the problem. Just click on the links. This first link: will help you remove or cancel print jobs in Microsoft windows. If the print jobs are still stuck in the queue, click on this link: and follow the instructions carefully. Once the queue is cleared, unplug the printer usb connection from the computer and plug it back in after 5 seconds. Try printing again. Good luck!

Mar 24, 2010 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Printing Problem

To clear all pending job
In run window type services.msc and the go to print spooler option just stop and restart the service. And switch off and switch on the printer.

Jan 28, 2010 | Lexmark X73 All-In-One InkJet Printer

1 Answer

I am trying to print and the computer is saying my documents are pending in the queue how do I print!?


Thants means some pending peinted or pronting documents in que in printer,Please follw the given instructins,,
choose start button
go to setting --> printer and fex option
you see the connected printer,
choose the printer and Right click of the mouse on that icon.
choose open option
you see many pending documents in screen,select all documents and right click of the mouse -->cancel -->Ok
Queue is nil
than you will ready to print.


Dec 19, 2009 | Printers & Copiers

1 Answer

Hp deskjet f4140 not operating

Goto start>Run>type services.msc>try to stop and then start print spooler service


1 Answer

Printer Connected but wont print

- go to printers folder then check the status of your printer - if it is offline, right click the icon and select use printer online...
- check if there is pending documents becuase printer wont print if there is pending document in queue- to clear the pending docs. right click the icon and select cancel pending document
- printer OJ 5610 icon should be in ready status, no pending documents, and the icon has a checkmark as as default printer...

Nov 20, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

My wireless connection between my HP laptop and my Photosmart C1800 all in one is properly connected with a succesful diagnostics report (signal strength excellent) but I cannot get the printer to print...

It sounds like there may be something that is bound up in the queue. Check the printer queue and delete any pending jobs, close of out office applications. Also restart your computer and printer if you haven't already.
  • If your doing IP printing, make sure that you statically address the printer. Printing using the DNS name can be flakey as I think these HP printers actually use DLink wireless to communicate.

Jul 31, 2008 | HP Printers & Copiers

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner

To cancel a print job in Windows you can use one of the following two methods:

When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

If no PROGRESS METER appears, you can access the document queue in this fashion:

2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

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