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Constant Jam 71 in the document handler

The machine's top document handler will feed several sheets fine and then stop and display a Jam 71 code. This is a newer machine with less than 7K prints on it.

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Re: Constant Jam 71 in the document handler

Check feed Rollers,and Timing Switch-no 4 in attached file.
Switch was not deactivated in proper time .That means,maybe paper path has some obstructions(paper scrap etc... ) or some spring on switch is not in proper position.6845a74.jpg

Posted on Nov 22, 2007

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Does the fault clear when you open/close? If it does you probably don't have a jam.
Does the machine begin to try to make copies, then stop-if so it has probably failed to feed off the tray, hence the jam message.If this is the case, pull out the paper tray, check for obstructions, clean feed rollers and try again.Are there "skid marks on the paper(indicating the rolls have turned?) If so rolls could be dirty/worn. If no skid marks, can you determine if the rolls did in fact turn? Go from there

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