Question about Keurig Special Edition B60 Coffee Maker

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My Keurig is leaving a lot of coffee grounds in the cup

This is before, during and after brewing with the Kcups. The machine is only 5 months old...so disappointed!

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  • Anonymous Nov 21, 2016

    Most of the time this is a problem with the machine not holding the k-cup lid closed tight enough while it fills with water. There is an easy fix for this on ebay for $3. It works. It's guaranteed. http://www.ebay.com/itm/STOP-REUSABLE-K-...

  • Dennis K
    Dennis K Apr 06, 2017

    CORRECTION: http://www.ebay.com/itm/EASY-FIX-STOP-LE...

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I found that the kcups were under pressure. When I insert the kcup, I press down on the cup to puncture the bottom of the cup then close it. Works fine now.

Posted on Jun 13, 2015

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: We bought a Kurig Mini at this past Christmas.

Mine has been doing the same thing.  I alkso received one at Chriustmas and it worked great for a few months.  Below is the answer I received from Keurig:

 

It is possible that the needle that penetrates the K-Cup has become clogged.  Please follow these simple steps to clean it:

Turn off the brewer and unplug it.

Reach under the nozzle (where the coffee comes out) and press up on the bottom of the funnel.  The K-Cup holder will pop out.               

Separate the K-Cup holder into two pieces.  The top piece of the K-Cup holder is where the exit needle is located.

Use a paper clip to clear the exit needle by putting the paper clip in the tube on the underside of the holder. Be careful, the exit needle is sharp.

Wash the K-Cup holder with soap and water, rinse thoroughly.  Also make sure the drawer is clean.

Put K-Cup holder back into the drawer, making sure it snaps into place.

Plug the brewer in and turn on.

Run two cleansing brews (brew without a K-Cup) through the machine, and then brew a cup of coffee.

If you still find grinds in your coffee, it would be best for you to talk to a representative to help troubleshoot your problem and discuss your options.  This could be caused by too much pressure sealed inside the K-Cup or the filter alignment may be off.  Please contact our customer service department at 1-866-901-BREW (2739).  Representatives are available 7 days a week from 7 a.m. – 12:00 Midnight EST to assist you.  Please have the serial number of your brewer available for when you call. 

The serial number for the Mini is located on the bottom of the brewer on a silver sticker.

For the Classic, Ultimate and Select, is located on a sticker behind the drip tray. 

For the Elite, Ultra, Special Edition and Platinum it may be located either on the bottom of the brewer on a white sticker or, behind the drip tray.

 

Sincerely,

Briana Keene

Keurig Customer Service
At Home Division
(866) 901-BREW (2739)
csrah@keurig.com

Posted on Sep 10, 2010

  • 3 Answers

SOURCE: my k cup reusable coffee

I had the same issue and found a **** fix that is working well. The issue is that the hole in the my-kcup doesn't seal to the machine so I take a square of foil and put it over the top of the closed my-kcup assembly, crimping it under the rim of the cap. This seals the assembly and forces the water through the my-kcup. It also makes a better cup of coffee because the water is all going through the grounds.

Posted on Dec 31, 2010

  • 2 Answers

SOURCE: My Keurig B60 is Suddenly Brewing WEAK Coffee

I don't have a solution but have just experienced the same problem and am baffled. I am using the same beans same grind. In fact using the exact same grind it went from great one day to weak the next day.  I always run it for 15 - 16 secs to get the shot and that hasn't changed. Pressure and temperature appear fine. I cleaned the top of the top filter which was a little dirty but not seriously bad - no change. The coffee flow which is normally chocolate coloured to start with is just mid brown. 

Posted on Feb 28, 2010

  • 211 Answers

SOURCE: Coffee grounds in cup w/ Keurig 60

This is a problem with the k-cups themselves. Each K-cup has a coffee filter type media in the top and bottom of each k-cup. It sounds like you may have purchased a batch of k-cups with a defective bottom filter. Just to be sure, run your Keurig with no k-cup in it at all and see if it flushes clear hot water. Since your holder may have remaining grounds from the defective k-cups, you may have to do this several times. Once this is done, you can confirm it is working with another brand or batch of k-cups. The only way the brewer itself could be the cause is if the needle in the bottom of the k-cup holder has somehow become dislodged and is piercing the filter in addition to the k-cup bottom.

I hope this helps. Good luck!

Posted on Mar 13, 2010

espressonist
  • 1711 Answers

SOURCE: keurig does not brew the large cup of coffee, only

If you can also see there are a lot of inquiries about the same or similar problem. We have already investigate the matter and it is a design problem from Keurig and it not any much that you can do,
We have a tip at the link that it explains it some more
http://www.fixya.com/support/r5543433-keuring_coffee_maker_b60_b70

Moreover you can contact the keurig customer service which we here that they are more than happy to help you and in many cases they have replace the machines with no further question, you can try also since you are a customer with rights.
Good luck

Posted on Aug 15, 2010

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2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

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