Question about Saeco Vienna De Luxe Espresso Machine

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Think Pump or boiler broken as water doesn't flow through

Water won't get hot and flow thru coffee. Is that boiler or pump and approx how much to fix?

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If you cannot get hot water from machine(brew unit or steam valve), then there is something wrong with boiler elements.
If water won't flow thru coffee(pump is not vibrating) and you've tried adjusting the grind to a coarser setting, then you will have to replace the pump($50).
However, since no water is going thru machine and it does not heat up then the problem might be the board or the inline fuse on the machine.

Posted on May 16, 2009

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Problems whith astoria argenta


Hi just a tip from experience, grind the coffee fine and keep the spout ( where the coffee comes out) very near the cup, while making the coffee.
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My Saeco Incanto Sirius machine keeps asking for yet another VENTILATE cycle


This means the water cannot flow through the machine. Normal fix is to prime the machine (turn water dispenser on, fill a cup) or descale the machine. Go through the menu, select descale, enter, then turn the steam knob fully anti-clockwise. You should put the descaling solution in the water tank first.
If you have the auto-descale in the menu then run it. Run the solution through the machine twice. Then rinse well.

Oct 03, 2008 | Saeco Vienna De Luxe Espresso Machine

Tip

Ventilate error -


The following procedure works when you get the ventilate error:



The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flow meter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flow meter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flow meter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flow meter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess specification
c- check if there is blockage. Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.

Try also the following:

  • Press hot water button once. Message on the screen will not change, this is normal.
  • Open the steam knob and allow the water to flow freely from steam wand into a cup. The screen should now read "Hot water,ventilate", you may need yo empty several cups of water before message changes. In some case it is necessary to refill the machine container without interrupting the operation.
  • As soon as the screen displays "hot water," turn the steam valve off .
  • If the machine warms up again, then problem is fixed.

on Jan 21, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

Coffee machine problems


Does the pump work? The steam and hot water are from the boiler pressure, but the coffee water circuit is separate and needs the pump.
Does the three way solenoid valve click when you try for coffee?
Why did you change the control box, what was the original fault?

Oct 19, 2013 | Coffee Makers & Espresso Machines

1 Answer

Water is leaking into the drip tray.


Clean the chamber below the white plastic valve, there is also a small discharge that leads from there into the drain tray clean that hole also.
Second the thermostat that controls the steam may be damaged or the cpu board, the contact the controls the steam may be damaged, i have seen both of those happen on some units.

Oct 10, 2009 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Steam comes from wand when set to dispense water.


Check the connection to the boiler from the pump, there is no water going to the boiler. Try this test, remove the brew unit you will see a white plastic valve behind it, carefully lift the small lever on the valve(HOT WATER), if water sprays, then the problen is at the brew unit, if no water then the boiler inlet or outlet is clogged.

Jul 01, 2009 | Saeco Magic De Luxe Espresso Machine

1 Answer

Water won't come through my Saeco via venezia coffee machine. It was working fine until I cleaned it so I don't think the pump has gone.


If the pump vibrates when trying to draw water then that is a good sign. Remo;ve the hose on the output side of the pump and turn it on to see if it draws water(BE Careful water and electricity love each other too much), it water flows out the output side, reconnect to boiler and test. If that did not solve the no draw problem then the machine is blocked either at the boiler.

May 11, 2009 | Saeco VIA Venezia

1 Answer

I have Saeco Royal Coffee Bar. Hot water and


Hi
You may have a flow meter that is bad. If its white plastic check for corrosion at the wire terminals. If your have corrosion change the meter and you should be good to go.

Apr 10, 2009 | Saeco Royal Coffee Bar Coffee Maker,...

2 Answers

Water pump?


If you could brewer coffee or get hot water out of the steam wand then it could be the one way valve on the bottom of the water tank. If you are running the pump output into a glass then it is probably scaled up in the boiler.

Jan 02, 2009 | Saeco Magic De Luxe Espresso Machine

1 Answer

No hot water or steam


Well, I have little exposure to Saeco, but a lot to commercial coffee machines.
Saeco have a lot of custom made components, although these can be purchased, nothing is cheap! Neither is their repair service!
First, is the boiler heating?? If so:
No hot water/ no steam suggests a blockage. Assuming you can hear the pump working when attempting to do a coffee, you will probably find the water flowing back into the water tank via the relief valve. Of course, this valve itself could be the problem, or the pump failing to work through a blocked inlet filter or other problem.
Look now at the group head. Ever cleaned it? The filter and spray block should be removable, do so and clean them carefully. While you have them out, see whether water reaches the head by "making a coffee" into a cup placed under the head. BE CAREFUL OF SCALDING. If water now flows, cleaning the screen and spray block should restore operation.
Beyond that, it's inside the machine! There is a 3- way valve that operates when making a coffee. This can become clogged with coffee. There is another valve to open the steam.
If, like Saecos I have worked on, the boiler does both the hot water and the steam one at a time, look for problems BEFORE the boiler.
Hoe this helps a little....

Jan 19, 2008 | Saeco Vienna SuperAutomatica Coffee...

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