Question about Leupold CASCADES 10X42 CAMO

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Leupold Windriver Cascade 10x42 eyepiece jammed

Have pair of relatively new, & to date lightly used Leupold Windriver Cascade binocs. To view through them properly, I need to rotate & extend eyepieces out fully. However, now the right eyepiece is jammed and won't extend fully. Afraid if force it, they will break. Am I missing a relatively easy fix? If not, where can I send them for servicing that's known to be reliable and fast turn around. I hate to be without them in the middle of of bird migration. Thanks

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Sounds like one of the eyepiece screws underneath the eyecup has come loose. The rotating eyecup is threaded underneath so it can rotate into up or down position on the eyepiece. If this is the case your Cascades are under warranty and it sounds like you should send them to Leupold to examine them. They are a very reputable company and I doubt they would put it down to user misuse if that isn't the case. Bear in mind that if you have been using them in the field and have had muck on them a small foreign object may have worked its way into the eyecup thread.

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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Beaverton, OR 97006-5790 USA
1-800-LEUPOLD

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