Question about Lexmark X5470 All-In-One InkJet Printer
Lexmark x5495.paper does not come out when printing
It seems there is a possibility of a problem with the printer itself, or perhaps the cartridge. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.
Next, try this printer self-test by following the steps given below:
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
Posted on May 16, 2009
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Posted on Jan 02, 2017
When you try refilling your ink cartridges, you are taking chances that something may go wrong. I would search the web and purchase re-manufactured ink cartridges, which would be less expensive than the new ones from Lexmark.
Please remember to rate all users who assist you for free :)
Posted on Oct 04, 2008
SOURCE: paper jam
I have had this problem with other printers. What I did is to take a sheet of Card Stock 8.5" x 11" , putting it in the Feed and push the print button while applying a small amount of pressure on the card stock. Sometimes a small piece of paper gets in the path way and indicates a paper jam. Could be another problem that is causing the jam indication. Worth a try. Bud
Posted on Jan 05, 2009
I found a pencil inside my printer and took it out. It was not easy but now it does not jams the paper. Disconnect the power cord and softly shake the printer from side to side making sure you are holding on to the top scanner door so it won't flip open and listen for anything rolling or loose inside. It just might be your problem.
Posted on Mar 24, 2009
Sounds like you just need a new printer. Some times the encoder wheel can get dirty with aerosolized ink and it will start to skip lines. The encoder wheel is a small plastic wheel on the paper feed of your printer. Around the edge of the wheel are hundreds of small thin black lines. As paper goes through the printer it counts these lines as the wheel turns to know how far to push the paper. If ink or debris gets between the lines over time it can start counting two lines as one and thus advance the paper too far, causing blank space between prints. See the below picture of a printer encoder wheel for reference. My professional opinion is to not purchase Lexmark. New Canon printers are very reliable with a high quality output, look for one that uses CLI-221 cartridges. Or most any HP.
Posted on Oct 29, 2010
Testimonial: "That's exactly what I did! Bought a Kodak ESP 3250. I wasted so much ink trying to correct the lines I could have paid for my new printer. :))))))"
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