Question about RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry tracker ball won't go up!

Tracker ball on my blackberry just started NOT working goes down and to the right but not up..making my Blackberry almost unworkable.

Posted by on

  • Anonymous May 18, 2009

    the ball will move in all directions except for up.
    don't know what to do!!



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Its happens to me too so dont worry,,

its probably somthing stuck in there.

you just have to like boof in with ur

like ur cleaning'll work if u do it couple of times

Posted on May 17, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i remove berry tracker lock when i have forgot the password?

My blackberry onyx 9780 is locked. The screen says berry tracker lock and I have forget tha password.

Aug 03, 2014 | RIM Blackberry Curve 9320 Smartphone -...

1 Answer

Mobile tracker

I think you need to update tracker driver or it may be a problem of hardware.

Jun 05, 2013 | RIM BlackBerry Bold 9900 Cell Phone

1 Answer

Cant get my ball to work

usually all blackberry phones with ball trackers experience this type of problem due to overuse

if you can fix it on your own,do it with care cause some parts are to sensitive.

* need a T6 screw driver

* open and unscrew all sides where the screws are located

* locate the track ball and dismantle it

* clean and align the board interface which the ball tracker is attach..

* assemble it with care....DONE

good luck....

Jun 09, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry bold toggle button will not move around the won`t go up and down or left to right,only works when you press down on it

I had the same problem today. Turn off phone, remove battery. Take Q-tip and use rubbing alcohol to clean the ball...this will also clean the contacts inside. Make sure to move the ball around while putting the alcohol on. You dont need to drown it..just enough to get it covered. Once dry, put battery in and then turn on phone. It should work...mine is working fine.

Mar 05, 2011 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

I will press the button "a" and it types "ou", my buttons are just all mixed up also my send button types out "jk"

This problem is caused by contamination UNDER the trackball. Its picked up from sticky/oily fingers operating the tracker ball. Fix:- 1. Checkout web for videos on dismantling the case (easy, but you WLL need a T4 (or is it T5?) multi-point screwdriver (ebay))
2. After accessing the PCB, unclip the tracker ball (magnifying glass and small screw driver). This lifts out as a single assembly.
3 .The area of the PCB reviled under TB now needs cleaning with a cotton wool swab, soaked in a de-greasing solution. DONT use water (even soapy), as this is slow to dry. Use - IPA (Isopropyl alcohol) - safeclens - surgical spirit etc. These will not harm circuit board or components, but MAY affect some plastics. Test small area if unsure The underside of TB assy and ball should also be cleaned. A clean swab damped in mild soap solution can be used to do general cleanup of dirt on white keyboard membrane, case edge grooves etc. allow to evaporate
DONT touch degreased areas with fingers as this will re-contaminate
4. Allow solution to evaporate (around 1 Min.)
5. Re-assemble tracker ball (clicks into position) Re-assemble case using on-line video (step 1)

Apr 06, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

My tracker ball won't scroll down

go on ebay and put in the seach your phone model and trackball. they arent expensive and it fixes your problem. that happened to my trackball and i replaced it and now it works great

Jan 03, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My tracker ball is not working is there any other way to move the highlighted bar around the screen???

Sounds like you have a broken trackball. Go to your carrier, they might replace it for you for free. If they refuse,the only way to get it up and running again is to open your blackberry2_bing.gif to physically replace the part. If you want somebody else to do it for you go to Blackberry Repair. If you want to do it yourself, here is a Blackberry curve Repair Guide that shows how, the part is available on Ebay.

Nov 16, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry Pearl Tracker ball not working well

pearls have been know to have the track ball go out on them best bet is to take it to store to have them clean it if you try to clean it and you break the silver ring you void the warranty and will have to pay for whole new phone, in the end they will replace the phone for you

Aug 13, 2009 | RIM BlackBerry Pearl 8100

2 Answers

My blackberry cannot find my bluetooth device

put it in discovey mode and ur blackberry in discovery mode so ur bluetooth can alsofind ur phone. should work now,

Jul 15, 2009 | Insignia Bluetooth Wireless Headphones...

1 Answer

My tracker ball works just when i clixk on anything nothing happens also when i try calling a number i get letters instead of numbers blackberry curv

Try doing a hard reset. Take the battery out of your phone with the power still on. Let it start up, which may take a while. If things don't improve then, make sure your blackberry software is up to date with the 4.7 or 4.5 software. If still no luck, call your phone company. Get a replacement or find a technician near you. I wish you the best of luck! Need any help, just let me know ! :)

Mar 18, 2009 | RIM BlackBerry Curve 8310 Smartphone

Not finding what you are looking for?
RIM BlackBerry Curve 8310 Smartphone Logo

Related Topics:

1,144 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

ismael castillo

Level 2 Expert

318 Answers


Level 2 Expert

143 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides