Question about Microsoft Xbox 360 Console

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360 Won't read any disc

I bought and played halo 3 four about four days and yesterday I tryed to connect it to xbox live. I didn't know much about it. Now, when I insert a game or dvd it says ''open tray".


Please help me find a way to fix it!




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Re: 360 Won't read any disc

My xbox keeps saying open tray.tryed a disk cleaner dindnt work what should i do.

Posted on Apr 05, 2008

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Re: 360 Won't read any disc

How long have you had your 360?


When you get open tray error it could be many things.


1. Dirty or scratched up cds ...... Take sum toothpaste and rub it on your scratched cds with your fingers in small circles. Wash them off with water , wipe them dry. This works dont ask how it does!


2. Your laser could be dirty ...... You could go out and buy a laser lens cleaner like the 1 for cd players. Or open it up use a q-tip and rubbing alcohol wipe the lens.


3. You can use the rubberband trick....... You'll have to open the 360 up for that fix. Plus im not sure it even works on the newer models. What it does it stops the laser from going too far off the disc when its reading it. This forces the laser to look for the commands on the disc to boot the game.


If you want to do the rubber band trick let me know.


Posted on Oct 17, 2007

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How to resolve Xbox 360 disc read errors. Xbox will not play disc.

Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.


If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


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Good luck,

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