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No sound with DVD Maker

I have a Tevion High Speed DVD Maker USB 2.0 and cannot get the audio to transfer. The video is not a problem...only the audio. I am running Windows Vista on my computer. I have search my computer to make sure my speakers and mircophone connections are enabled and have everything connected according to the instruction booklet with the help of Steve at the customer support number provided in the booklet, but still I cannot get audio to transfer. Do I need some sort of adapter to make this work? I have searched online for days now and see that others have this problem as well, but I don't see a clear solution for the problem. Should I try reinstallation? Help...I need to transfer old video and I think this is a good product to use if I can get the sound to work.
Thanks for your assistance.

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  • 3 more comments 
  • j_beck May 18, 2009

    I tried to download a new driver from Windows updates and was told I have the lasted update for the sound and video driver? Is there something else I should be looking at?

  • jaybobert May 11, 2010

    Are you unable to get sound from video *on* your PC *to* the DVD? Or are you unable to get audio off a dvd onto your PC?

  • heather_5554
    heather_5554 Jan 31, 2014

    i hace the same problem picture but no sound and it is a good product had it for 3 years

  • heather_5554
    heather_5554 Jan 31, 2014

    i have e machine computer going to get a new one at the end of feb going take it to a friend of mine and see what he can do i really love this product

  • heather_5554
    heather_5554 Jan 31, 2014

    really dont want to give up

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Iam havi the same problam no sound arrrrrrr

Posted on Sep 03, 2009

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Try downloading new driver ,,for windows vista for that player

Posted on May 17, 2009

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but here's a quote from a particular site.

Full review by
manxix
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User Rating : 3
Respect : -1
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