Question about Dell Inspiron™ E1505 PC Notebook

1 Answer

No audio on dell inspiron e1505

I need help with my laptop, I get system sounds but no audio. No drastic changes have been made, I've re-installed drivers and tried everything that has been posted on this site, as well as a few others. PLEASE HELP!

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  • pedrorulesal May 21, 2009

    i'm getting no audio except system sounds, yes i went through the troubleshooter, i checked my device manager and it tells me that everything is working correctly and is up to date. I'm using Windows XP Professional, any more help would be greatly apprectiated.

  • efs_perpends
    efs_perpends May 11, 2010

    XP or vista?

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  • Dell Master
  • 1,996 Answers

Have you worked through the troubleshooter on the Dell support site, available here for xp and here for vista?
If that doesn't help, let us know your os and what steps you've taken to check the device manager, etc.
What audio are you not getting playback on, if the system sounds are working correctly?

Posted on May 15, 2009

  • efs_perpends
    efs_perpends May 21, 2009

    There may be updated drivers available for your sound card, even if there are no apparant problems in the device manager. But since system sounds work, I suspect you have some kind of mixer control issue or software problem. Make sure you haven't muted the volume or output somewhere. Try updating your windows media player from within media player. Install another audio player and see if that works. Check the jack with headphones to see if it's a speaker error. See this xp sound troubleshooter. and here's another.

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Mar 15, 2009 | Dell Inspiron E1505 Notebook

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Dell Inspiron E1505 Audio


Hi artifax,

I have a suggestion/solution for this that I need you to try. Here it is:

first, go to add or remove programs, look for Creative/SoundBlaster and Sigmatels listed there and uninstall every one of them. Then, go to Device manager and uninstall Creative/Soundblaster/Sigmatel under sound and game controllers. reboot the system.

now download and run this,
E1505/6400 BIOS
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R158849&SystemID=INSPIRONI6400/E1505&servicetag=&os=WW1&osl=en&deviceid=10430&devlib=0&typecnt=0&vercnt=9&catid=-1&impid=-1&formatcnt=1&libid=1&fileid=212350

then download and install this,
Sigmatel Audio Driver
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R171789&SystemID=INSPIRONI6400/E1505&servicetag=&os=WW1&osl=en&deviceid=8907&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=3&fileid=235761

Do not install any Creative first, then let me know if this works.

I'll be waiting for your reply.

Karlox™ :)

Jul 28, 2008 | Dell Inspiron E1505 Notebook

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