Question about Canon S400 InkJet Printer

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My old canon S400 is not printing anything. Trying maintenance checks but still will not print pages. The on off light flashes yellow 8 times follwed by 1 green light flash. What is the problem?

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1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal


All the best Pineworks

Posted on Feb 13, 2010

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On the Ip4300 the yellow light flashes at 10 times intervals. The printer does not responde to anything. Thanks Dave


This is from Canon's web site...

Ten flashes:The Cassette is not installed properly/Cannot perform duplex printing
  • When loading from the Cassette, install the Cassette properly and press the RESUME/CANCEL button.
  • When performing automatic duplex printing, the size of paper may not be compatible with automatic duplex printing. The sizes of media suitable for auto duplex printing are A3, Regal, 11" x 17" (Tabloid), B4, A4, Letter, 10" x 12", 8" x 10", B5, and A5". Make sure that the size of the paper loaded in the printer is correct. Pressing the RESUME/CANCEL button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.

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It's trying to say that the page you are trying to print is too complex.If you press the button to cintinue it may print out part of the page. Check the printer driver for print resolution settings. Change it to 300dpi and try again. Or, you could always add some extra memory to the printer. If you decide to add extra memeory, don't forget to tell the print driver it has more memory

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5 flashes indicates a faulty printhead or possibly a problem with the p/head contacts. Try removing the head which is easier if you take the cartridges out first(no tools required) and re-seat it having checked the contacts for dirt.

If that doesn't work it may be that the waste ink tank is full. Try this ...

Canon S9000, S300, S400, i550, i560, i850, i860, i865, i9100, i9950, PIXMA iP3000 above,
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

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Hi,

when the yellow led flashes is never a good signal... you should check the manual's printer to find out the error code meaning "4 yellow flashes and 1 green)
Usally it's the waste tank that is full, in this case you need to:

  1. Push “resume” for 5 seconds for canon IPXXXX.
  2. Push Power switch then remove power cord.
  3. Insert plug power cord while pressing “power switch” at the same time.
  4. Push Start/reset by step 2 continue Wait display shown “0′
  5. Push + change display from “0′ to “1′
  6. Push color button 2 times
  7. Push Power switch again , Printer will print 1 page
  8. Open cover
  9. Unplug power cord
  10. Take out ink cartridge #40 and #41
  11. Insert plug again
  12. Push power switch
  13. Open cover (scan cover)
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The nozzles that the yellow ink flows thru are clogged. Try the print head cleaning utility. Right click on the printer, select PROPERTIES, select the MAINTENANCE TAB and press the PRINTHEAD CLEANING button. If that doesnt work, turn off printer, open front cover and move the ink carriage toward the center. You should see a small rectangular cotton sponge pad thats covered with old inks. Put several drops of Windex on it so that its nicely soaked and return ink carriage. Turn on printer and run the print head cleaning utility again. Then let it sit overnight. The next day, try printing a test page.

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You can try to perform a power purge, do it by the following:
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  • Press 7, 6.
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You can now try printing a test page again, the result should hopefully be better.
Be noted however, that this purge takes ink from your cartridges, but it's more likely to solve the issue then just trying to do more "regular cleaning".

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1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

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What printer do you have? Clean heads, clean heads, clean heads, etc. Then do the test print to see if the heads are open. I had similar problem with an Epson, had to clean the heads often, finally got to where the heads wouldn't clean so threw it away and bought another one (HP this time, the heads are included in the ink carts, haven't had to clean the heads at all.)

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