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I have a Canon Image Class MF4350d all in one printer. I am having problem recieving faxes. My telephone and internet service is with Verizon and I have a distinctive ring pattern. I have connected my equipment as instructed in the Manual. My incoming telephone line is split. One connection is connected to the modem. The other connection runs to the device and goes out to the phone. When I am sent a Fax the distinctive ring goes straight to my telephone and is not captured by the device. I have consulted with Techs from Canon and Verizon with no success. Help.

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TRY TURNING THE ECM MODE OFF

Posted on May 28, 2009

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