Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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Troubleshooting code for Kenmore HE 2 Plus

My frontloading Kenmore HE 2 Plus washer is giving me a code of F-01. I can't find my manual. Can you tell me what does that mean and what do I need to do? Thanks! Gina

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Remove the lower front panel of the washer. (the 1/4 screws are across the bottom) Just inside that panel is a tech manual. Skip to the error code section. For an F01, the steps should be unplugging it for 2 1/2minutes (to reset the Triacc (part of the main circuit board). I would also pop the top cover (the screws are in the back) and check for any loose connections on your main circuit board ( front top, right hand corner) WARNING - Circuit boards are delicate and an static shock could ruin them. Ground yourself before touching the connections. If all steps fail, you can contact a local servicer. I only suggest this because I have found there are other things (not printed in the tech manual) that will give a false f01 error code. Make sure they give you a warranty for thier work. If you would like to replace the board yourself, they can be obtained from the local appliance parts supply stores or online form the manufacture. hope this helps

Posted on May 15, 2009

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Refer to page 2 of this service manual:

https://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208540259.pdf

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