Question about SanDisk Sansa e260 MP3 Player
For some reason when I connect my Sansa e260 to Rhapsody 4, the unit starts a continual process of on then off, then on, then off, continuing this cycle about every 5 seconds. I've tried about everything I can think of to resolve this issue, reformat, software upgrade, etc. I spent an hour on the phone with Rhapsody who eventually blamed it on the Sansa, but my e260 only seems to have an issue when interfaced with Rhapsody. I've been using this unit with Rhapsody and it worked fine for about 4 months until recently. If anyone has a clue how to resolve this issue, I'd love to hear it.
Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
Posted on May 23, 2008
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