Question about Epson Artisan 700 InkJet Printer

1 Answer

It cannot pass the first step

The message appears "move the yellow material as shown above" it was done but with no result.

this is a brand new machine, first thing out of the box

Posted by on

  • vali_burta May 15, 2009

    this will block the the sequence. there is nothing that you can do.there are no other steps, is stuck.

  • vali_burta May 15, 2009

    there are no steps further, the machine will need a fix, to go forward. i haven't installed the ink because of that

×

1 Answer

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  • Master
  • 433 Answers

The yellow material is just to key the switch during shipping. It has no other function than that. Move on with step 2...3....4....and so on you'll see that message will go away. And the part about not connecting the printer to the computer until instructed, well that is important too. Also don't forget to remove the tape carefully from the bottom of the ink cartridges. Just take your time and you will do well.

Posted on May 15, 2009

  • 2 more comments 
  • John Viguers
    John Viguers May 15, 2009

    http://files.support.epson.com/pdf/art70...

    This is important...go to this site and learn about an update that was just released (it is not included in your set up instructions) If you don't read this your communications won't work.
    Now who's doing their homework... please leave rating...


  • John Viguers
    John Viguers May 15, 2009

    Thank you for the rating...

  • John Viguers
    John Viguers May 16, 2009




    U.S.:
    (562) 276-4382
    6 A.M. to 6 P.M., Monday-Friday
    (Pacific Time)
    Before
    you call, be near your computer and printer and have ready your product
    name, serial number, and proof of purchase information.

    try these folks... You did take out the yellow switch cover and place in the compartment above and towards the rear...as shown in the pdf of course you did ... anyway the Epsom experts can be reached at the number above. Again sorry i couldn't provide the answer. Whitebirch


  • John Viguers
    John Viguers May 16, 2009

    Turn off the Artisan 700 Series, then make sure the transportation lock has been removed and placed in the storage area as shown below. Wait a moment, then turn the Artisan 700 Series back on to clear the error.







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SOURCE: Epson TX700W printer won't start

the printer's ink pads are at the end of their service life. please contact epson support

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Message 'Clean Sensor' has appeared. Followed advise to open Cover D and close it again but to no avail. Has anyone got any other suggestions, please?


Follow the steps below to clear the "Clean Sensor" error message.
  1. Open the front cover of the printer (cover D). c2600_cover_d.jpg
  2. Slowly close the cover again. c2600_close_cover_d.jpg This action will move the lever shown below and clean the sensor.
    c2600n_clean_sensor.png
  3. Open and close the cover several times. Once the front cover is left closed the printer will start to calibrate.
Once complete, the error should no longer appear and the printer should resume normal operation.

Note: If the error message is still apparent after following the steps above, contact Epson for further advice.

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Error code 39 matshita UJ-840D


1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
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7) Reboot your computer

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Error message "remove and check cartridge on right" Did that and shook up the cartridge still feels like it has ink but when I replace it the message does not go away. If it is truly out of ink why doesn't...


Step 1 - Remove and reseat the cartridge
NOTE: The "problem" cartridge is the cartridge indicated by the error message.
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge. Figure 1: Removing the cartridgec00143341.gif
  3. Pull the problem cartridge out of the print carriage.
  4. Inspect the cartridge. If the cartridge is new, make sure to remove the protective tape covering the nozzles.
  5. Reinsert the cartridge into the carriage at a slight angle, as shown in the illustration below. When the cartridge is fully inserted into the carriage, rock it upright. Figure 2: Reseating the cartridgec00143342.gif
  6. Hold the hinged flap of the latch out while lowering the latch.
  7. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration below. Figure 3: Closing the cartridge latchc00143343.gif
  8. Close the cartridge access door.
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Step 2 - Clean the contacts
NOTE: Try to clean the contacts quickly enough that the cartridges are not outside of the unit for more than 30 minutes. The ink can dry and clog the nozzles if the cartridges are outside of the unit for too long.
  1. Gather the following items to clean the cartridges and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
  2. Remove the problem cartridge.
  3. Place the cartridge on a piece of paper with the nozzle plate facing up.
  4. Unplug the unit power cord.
  5. Lightly moisten the lint-free cleaning material with clean water.
  6. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty. Figure 4: Cleaning contacts (avoid nozzles)c00143349.gif
  7. Clean the carriage contacts. Use new cleaning material if the material used on the cartridge contacts is no longer clean.
  8. Let the parts dry for five minutes before reinserting the cartridges. Figure 5: Cleaning carriage contacts c00143350.gif
Step 3 - Remove cartridges and shut down the printer If the steps above have not helped and the error message is "Remove and check the right cartridge ," the following steps may help:
  1. Remove both cartridges, lower the latches, and close the printer access door.
  2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
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Step 4 - Download a firmware updateIf the error is still displayed, follow the steps below to see if downloading a firmware update from HP might help:
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  • If you have not previously tried replacing the cartridges to solve the problem, or if replacing the cartridges solved a similar problem in the past, replace the cartridges now.
  • If you have already tried cartridge replacement without fixing the problem, the unit may need to be serviced. Contact HP to see how to proceed. Click the link at the top of this page for contact information.

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