Question about Epson RX620 All-In-One InkJet Photo Printer

2 Answers

Epson Photo RX620: Printing Pink Lines

Hello. I've performed everything suggested by the User Guide i.e. cleaned/aligned print heads, changed ink cartridges, and returned to factory settings. It continues to print pink lines throughout my documents (text and pics) on every printed row. Nozzle check is fine except for the pink lines. Epson Tech Support recommends an exchange, but warranty is out. Any suggestions? Thanks in advance.

Posted by on

  • 1 more comment 
  • linnvix Oct 22, 2007

    Thanks again, but it didn't really help. Still experiencing the pink lines. I checked for problems in the driver... uninstalled and then reinstalled. Nothing. When I changed the printer settings to "DRAFT," the pink lines didn't occur as frequently. There's no smearing, and it only shows in areas of text/pic. Is there anything else I can do?

  • candydurham Nov 13, 2008

    I was hoping to print some photos and bought this printer about 3 years ago because my mother had the exact printer and she prints photos all the time. This has been nothing but a disappointment. I cannot get it to print without magenta covering any page that is not set to black. I have not been able to fix it no matter what I have tried. I have had the problem since right after I bought it. I have regretted it always. Now the scanner refuses to work. I guess I am off to buy a new printer.

  • Anonymous Mar 07, 2009

    I have the same problem, but find the lines can disappear part way through the printing. I also found success on one occasion by filling in the backgrounds of imported graphics with a white colour.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi,

None of these answers are accurate.  I know precisely what your problem is, and you aren't going to like what I have to say.  What you are experiencing will happen eventually to every Epson printer and there is nothing you can do about it other than to buy a new printer.  I have an Epson Stylus Photo 895 ( a 500 dollar printer in its day), which has the same issue.  I am just waiting for my ink cartridges to run out in order to buy a new one.

Endless research on google has turned up that there is no solution to this problem.  The issue you are having is with the Epson print head, which uses piezo technology.  What that means is that unlike HP or Canon printers which are thermal, piezo uses a small piezoelectrical cell to force ink out of the chamber.  It has advantages over thermal in that thermal requires a precise temperature to get ink on the page (what actually happens is that ink is heated, it forms a bubble, and the bubble bursts onto the page, hence the name BubbleJet).  Therefore, the ink has to have fairly precise thermal ink properties making it more expensive to manufacture.  Also, the ink on a BubbleJet (or HP) is wetter when it hits the page, and since the ink is heat resistant or order to properly form the bubble, the printer needs to incorporate a fast drying technology which consumes more energy.  The massive advantage of thermal is that the print head is on the cartridge, not on the printer itself; change your cartridges, get a brand new print head.  It makes cartridges more expensive, but reduces problems such as what you are experiencing.

Piezo on the other hand, always shoot ink through the same print head.  Once the head become damaged over time, the piezoelectric cell is no longer accurately pushing out the ink, and there is nothing you can do about it.  If you are lucky, it is only dried ink in the print head, but I can almost guarantee you that it is not.  Dried ink can be cleaned by repeated head cleanings, even manual ones involving rubbing alcohol.  However, I know that those pink lines are caused by the deterioration of the cell, and cannot be fixed.  If if were only dried ink, you wouldn't be limited to just pink lines on the page, you would see other colours.  If the cell is not doing its job, the lines are always pink (often called magenta when you google this problem).  The solution is to acquire a new print head.  Unfortunately, the cost of replacing an Epson print head is IDENTICAL to the cost of a new Epson printer.

So basically you have no choice, you need to buy a new printer.  Were I you, I would purchase a new thermal inkjet printer so that you get a new print head with every cartridge.  Look around before you buy to find out exactly how much the cartridges will cost, and then you will know which brand to buy.  Although piezo *can* make for a cheaper printer at the outset, Epson simply charged what HP and Canon do for their replacement cartridges because that is what people are used to paying, but you really do get more in a thermal inkjet catridge.

Sorry for the bad news,
DD.

Posted on Oct 25, 2007

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Epson Master
  • 691 Answers

Follow the info in my previous posts about under head cleaning. Then stop putting compatible carts in the machine (if you use them) and run a couple cleaning cycles through the driver or button panel with genuine inks.

Let me know via this post what difference this makes.

Posted on Oct 18, 2007

  • Inky Fingers
    Inky Fingers Oct 22, 2007

    You say the nozzle check was OK except for the pink lines. Did you mean the Magenta was missing some lines or the whole nozzle pattern exhibited the pink lines?

    As the nozzle check pattern is initiated from the main board and not from the PC, any lines contaminating the nozzle check pattern would discount an issue with the com side of the printer. Therefor the issue would be within the main board, print head and cables or cross contamination of the inks.

    I have to presume you have not accidentally put the wrong cart in the wrong place and that you have removed all the carts and checked to see that there is not a well of ink in the bottom of the carriage. If you are using compatible inks, ensure the vents are clear so air can get in to allow the ink out.

    This would leave only the alignment of the head (which you have done) the head itself or the main board. None of these areas are really test-able by the home user. You could get hold of the Epson Adjustment software and complete a couple of things available in there (contact http://www.TheServiceManualShop.com for the software)

    If alignment and thorough cleaning have not helped and there is no contamination form other colours then you really need to have an engineer look at the machine.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Epson picturemate photos printing all black


Maybe you set printer options to print color as black.

Aug 18, 2012 | Epson PictureMate InkJet Photo Printer

1 Answer

Epson C88 3/16" gap every inch printing black text


Reload the printer drivers, you can get this from the manufacturers web site under support or downloads.
its a common error and an easy fix.
good luck !

Mar 30, 2017 | Epson Stylus C88 InkJet Photo Printer

1 Answer

HORIZONTAL PINK LINES


The nozzle check pattern should be complete, no gaps and breaks on the lines. Try to turn of highspeed printing, It is on the advanced tab of the printer properties window.

Apr 23, 2010 | Epson CX8400 All-In-One InkJet Printer

1 Answer

I changed ink cartridges in my epson stylus Photo RX620 and now thr window is telling me "Parts inside your printer are at the endof their service life.See printer documentation for details." I cannot...


that only means that the inkpad of your printer is already soaked by dried inks, this inkpad is the part of the printer is like a foam that absorbs excess inks when your printing, doing head cleaning, and head alignment, when it is soaked, the printer will stop working cause it can affect the output or print out, unfortunately, the inkpad is not a user replaceable part so either you go to service center, so they can replace it or better yet call epson if your printer is till coverd by 1 yr warranty, they should send you a replacement printer. thanks.

Feb 15, 2010 | Epson Office Equipment & Supplies

1 Answer

I changed the black ink cartridge and the printer


Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate.
Have some test on it at Printer Maintenance.
I'm sure 100% works on it.
Good luck!

Sep 23, 2009 | Office Equipment & Supplies

1 Answer

Don't know how to clean inkheads of my Epson Stylus Photo RX620


the ink only must not have tried up on the heads, it must have dried up completely what you should do is, the surface that faces down while inserting the catridge is the part you should clean or otherwise first shake the catridge very well untill ink comes out if ink does not come out, it means the ink has dried up, thanks

Jul 22, 2009 | Epson Stylus Photo RX620 All-In-One InkJet...

1 Answer

No shadow density in photograph printing


If you haven't been printing for 6 weeks, your print head is clogged, which is why the print quality is poor. Turn your printer on. On your computer, go to START, then SETTINGS, find PRINTERS AND FAXES and click on that. A window will open and you should see your printer. Right click on it, then click on PROPERTIES. A window will open, with several tabs. The one you need is MAINTENANCE. Open the tab and click on CLEAN PRINT HEAD. I think there are 2 options, cleaning and deep cleaning. Click on deep cleaning. You should hear the printer rumbling, then, when it finishes, it should print a page with 4 colors: black, cyan, magenta and yellow. If the colors come out right, you're done. If not, repeat the cleaning until you get a satisfying result. Just bear in mind that cleaning the print head uses a lot of your ink, so I suggest you put the refilled cartridges when performing this operation.
Also, to avoid getting in this situation again, I suggest that you print one page, at least once in 10 days. That way, your print head should always work fine.

If you found my answer helpful, please vote, it really means a lot to me to know weather I am helping someone or not.

Jan 13, 2009 | Epson Stylus Photo® RX620 InkJet Printer

1 Answer

Very Faint Printouts


I find the best way to clean the heads is buy some cleaning cartridges as they have cleaning fluid in them and use them to clean it will take about 10 or more times to clean the heads then put the color ones back in and try again.
Just keep putting it on clean the head don't do a print out till at lest you have cleaned 10 or more times.

Rgs


The StickMan

Dec 08, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Red lines keep printing through all text of my print-outs. I've tried everything suggested in the manual such as cleaning and alignment an I still get red lines wherever there is text.


There is a spong that catches the ink when doing a head clean. I took some Q tips t soak up some of the ink from within the spong. Try to clean as much as you can from the spong. Even use a soft rag iif possible. You also may have to change the brand of ink that is being used.

Sep 06, 2007 | Epson Stylus Photo R200 InkJet Printer

Not finding what you are looking for?
Epson RX620 All-In-One InkJet Photo Printer Logo

2,430 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...