There's one liitle problem right here ,once my computer had viruses and my brother fixed for me but now I don't know if I have the original software that came with this computer or if it's another one ,well the thing is that I can't find any of the procedures that is explaning to me 'cuz my computer is a COMPAQ PRESARIO S6200CL and can't find COMPAQ PC TOOLS nor HEWLETT-PACKARD-HP PC RECOVERY,please help me so I can make my computer running like new,any help will be appreciated and thanks to WHITEBIRCH for the help that she gave me ok thanks to anyone who will read this post bye bye
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Re: on how to restore factory setting on my pc
Try plugging in this website for technical assistance on you compac computer. http://h10025.www1.hp.com/ewfrf/wc/product?product=390423&lc=en&cc=us&dlc=en&lang=en&cc=us# . You should check out the frequently asked questions and troubleshooting sections to see if someone has post a problem like you and has gotten the answer. Hope this helps you with your problem.
They may have reinstalled the OS (XP or Vista I don't know which one you have). If you have the HP disk...you should be able to install the software again. If not go to there site and download the software. Here is the link: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=390423
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You'll need restore disks or if there is a restore partition on the hard drive then you can restore it from there. It will be less problematic to get some anti virus software to rid the computer of a virus.
Over time a computer may experience a debilitating virus infection, system error or hard drive error rendering it unusable. Perform a restore on a Dell Dimension 4600 to resolve any problems the computer may encounter. The restoration will return the computer to the original operating condition, but all the software and other data stored to the hard drive will be erased during the process.
Connect the external hard drive to the computer and wait for its folder to appear on the desktop. Copy and paste any valuable data, documents, photos or other files you want to save to the external hard drive's folder. Right-click the folder and choose "Eject" once the backup is complete. Remove any hardware devices, such as printers, MP3 players, scanners and PDAs, from the computer as they can be damaged during the restoration. Restart the computer and press the "F8" key when the Dell logo appears on the screen during the startup process. The "Advanced Boot Options Menu" will appear. Use the arrow keys to select the "Repair Your Computer" option and press "Enter." Select the language settings for your computer and click "Next." Log in with an administrator account and click "OK." Click on the "Dell Factory Image Restore" icon. Click "Next" in the window that appears and click the box for "Yes, reformat hard drive and restore system software to factory condition." Click "Next" to begin the restore process. The utility will return the computer to the factory settings and reformat the hard drive. Click "Finish" to restart the computer with the new operating condition in place.
You can use the Restore CD that came with the computer. The eMachines restore disk sets your PC back to factory settings with the original operating system and programs that were shipped with the computer. Doing so resolves many problems that can arise from long-term computer use, viruses, or the operating system slowing down.
1. To do a factory restore insert the restore CD then reboot the computer. When prompted, press any key to boot from the CD.
2. Select the option to "Reformat the drive to factory settings."
3. Follow the on-screen instructions to reinstall the operating system and original software that came with your computer.
4. Once the Restore finishes, you can re-install all the programs that you added to the computer as well as restore your files.
Reminder: Reformatting your computer erases all of your installed programs, personal documents, pictures and music. If you have the ability to, back up all of your personal data using a removable flash drive, external hard drive or DVDs before doing a Factory Restore.
Before doing naything as radical as retoring to factory settings, why not try and get rid of the viruses by using a command line virus scanner, which does not install to the hard drive and therefore does not get attacked by any viruses and disabled. I'd recommend Panda or DRWEB...
If you want to restore to factory settings, you need to see if the laptop has a recovery partition on the hard drive that can be accessed at boot. this will restore all the settings
The last option is to reinstall windows using the cd. Go through the install proceedure until you get to the point that it "finds" an existing windows installation and then allow it to repair it
ya i did that once to and the only way i could get rid of it was to restore the computer or fix it if your runing vista you can install your restore disk and it wil ask you to restore ,fix,or to restore all try to fix first .....
Run a virus scan and see what comes up.
If there are viruses on the computer, you may want to consider Restoring your computer to factory settings.
But before you do that
Run a virus scan; go to Symantec and run it or download AVG free.
If you decide to restore to factory settings, I will be glad to help you. Understand, you will loose everything on the computer, and you will have to run all your programs again, set up your network connection and email. Very time consuming.