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My PDA is losing charge. I know this is normal with use. However, when I connect to any of 4 USB cables, the "green" charge light does not indicate there is a charge going to the battery. It was fine 2 days ago, and I noticed yesterday that the charge level would not rise above the 87% even though I was connected to active sync. IIt actually lost a %. The battery should not be in need of replacement, unless it is a faulty battery. This is my 3rd or 4th PDA, and I have never dealt with anything like this in the past. If you can "fix" this, I would be so happy! Thanks, Michele

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  • msbuege May 15, 2009

    It is not just the PC, I have a car charger, and 2 other usb connecters in the house. None of these give a charge. I did also run the "self test" and the indicator light does work.

  • msbuege May 15, 2009

    Thatr last comment was above my understanding. Perhaps there is something different going on. I pulled out hte cradle, plugged the device in, there was syncroniztion, but I have to turn the PDA off ON THE CRADLE to get a charge. I have gained 2% battery charge. Again, the PDA has to be OFF and it is only charging on the cradle. What is going on?

  • msbuege May 15, 2009

    Okay, I changed the battery setting from slow charge to fast charge. I am not sure why that is making a difference, but hey, I'll take it. Thanks for your input!

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  • 3,230 Answers

Hi there,

Note when you connect a USB device to a USB post make sure your computer is properly pluged with green wire.
check that.

Good Luck

Posted on May 15, 2009

  • Mukesh Kumar May 15, 2009

    Its the same earthing problem with the usb drive. check the output power using a multimeter. (the output volts. is must be same as your pda charger)

    Thanks

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    It the orange LED light won't turn on, it may be either one of these three parts that are defective, or that the back cover lid is not properly closed.

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